Le bâtiment est splendide . Le personnel très très attentionné !!

Manque de finitions dans la décoration. Peu de végétation à l’intérieur. Buffet du petit déjeuner très très moyen. Pas de salés , pas de fruit. Présentation catastrophique . Linges de lits propres mais très Moyens

Absolument rien !

L’emplacement, les equipments de la chambre et la propreté, la cuisine.

Propreté calme repos paysage

Le trajet pour si tendre mais sinon séjour parfait

The staff were wonderful, ever so helpful and friendly. They always tried their best to answer questions, although some we found it difficult to communicate with as they didn't speak much English and we didn't speak much French. The food was very yummy, the orange juice was freshly squeezed and the hotel itself was beautiful. There was a big pool and spa facilities. You can sit outside with a view of the mountains when you're having your meals which is great. The air con in the room was lovely. I used the spa facilities and the massages and facial I received were great. The pool was beautiful to swim in. On the roof were some comfy chairs to sit in and enjoy the view which was wonderful.

The timings of things were a little awkward: Breakfast didn't start until 8am which would be fine, but most excursions start before that time which meant we missed out on breakfast quite a few days, the hotel offers a free shuttlebus service which goes to Marrakech Medina at 10am and 1pm and returns at 3pm and 7pm which is too early for having dinner out - almost forcing you to eat at the hotel, the evening meal at the hotel doesn't start until 8pm which is quite late etc. Everything you want to do - shuttlebus, spa facilities etc has to be booked the day before. It's a 30-35 minutes car ride to the medina and costs 200MAD each way. Their exchange rate for Euros or pounds into MAD was worse than exchanging in town. In our room our cold tap was incredibly weak, the shower floor was a bit questionable (uneven tiles which looked a bit dirty), the sink did not drain quickly at all and therefore filled very quickly, only 2 lightbulbs worked in the main bedroom of our room and the room itself was very dark. We paid extra for a mountain or garden view room...we were given a room with a tiny window that opened into the communal area of the hotel (effectively making it so we couldn't have it open because people would then be able to see into our room). Our "king size bed" was actually two single beds pushed together, two single mattresses pushed together and a large sheet put on top to attach the mattresses together. The headboards of the single beds did not align, which meant we had one headboard in front of the other with metal hook brackets sticking out making it very easy to bang our heads. The sun loungers were a little dirty. There was what looked like a bar in the pool, but this was not functioning when we were there. On the roof there also looked like a bar was once up there, but this was not functioning when we were there. There was an empty, dirty hot tub on the roof which would have been nice if it was working and clean.

L'accueil, la localisation, la tranquillité, la navette gratuite pour marrakech, le service impeccable, le personnel chaleureux, bienveillant. Le service spa, massage en couple super agréable. L'hôtel est magnifique, le village très typique et au cœur de la population locale. La piscine, le restaurant et les repas très agréables aussi.

Ne pas regarder les finitions.

Friendly staff, good food and a good pool

Its a good 30 minute drive from the center or Marrakech

The staff could not have done more for you, the style of the property was super authentic and stunning as a result, it was quiet as it doesn’t have too many rooms like a typical hotel so the resort / pool area felt calm and all guests were friendly as a result. The food was incredible, I arrived late on day 1 so I ate dinner at the hotel which I rarely do but it was so good that I ate there again on night 2 and again for lunch on day 3 which is a real compliment to the chef as I like to try different places and rarely eat at the same place twice. I put my food / drinks on a tab to pay at the end of my short stay here - I expected and would have happily paid €100-150 for 3 days of water / coffee / beer and huge meals and the total was under €70 so the value for money is exceptional. 10/10

If you’ve done your research you’ll be aware the property isn’t central. If being central is important to you, this hotel isn’t the one. I got into the centre and back various times quickly, safely and inexpensively via the shuttle or taxi arranged by hotel, very simple. Again, as the property is in the countryside that adds a lovely charm to the hotel like seeing horses / donkeys roam around, but one down side of that is that the countryside has more flies / bugs than the city, but you breathe in cleaner air. I didn’t get bitten once but there were some flies around at night, more so than in the city so maybe bring some bug spray if you are delicate. WiFi doesn’t work in the back rooms just at the reception/ pool/ bar / restaurant which I actually enjoyed but if you need WiFi 24/7 bring a booster.

the staff are friendly