Exellent size room with balcony and fantastic view. Staff were great and food very good.

Great views and lovely food

The staff were friendly and helpful and breakfast was good.

The old, tired carpets and decor.

It's nice to be able to use pool & facilities anytime, the staff were very friendly & accommodating, & breakfast choices excellent

The room we stayed in could do with updating, the ceiling near to door outside was cracked & damp & the light looked bit unsafe, also the TV could have been more central to the bed

the view

nothing

Views, location

Weren't helpful about having some sort of early breakfast in room because l needed to leave before set breakfast time, which was 8am. Also water run in bath was brown. I asked for some sort of compensation for that but they weren't interested.

Location very good. Breakfast good. Dinner poor.

Paid £160 to have an overall relaxed stay. Hydrotherapy didnt work. Cold water in the pool. Whereas only had hot shower water in the bedroom!

location was great with perfect views out to sea

nothing

Staff were very friendly, the breakfast was very nice, we were upgraded to a room with a sea view and balcony which was a nice surprise, the room was spacious, well decorated, clean and well equipped. I don't think it's as tired as some reviews make out, it is only a 3 star hotel after all so expectations should be aligned. The pool and spa area had a lot to offer and were very nice and clean. The gym was closed for renovation so I'm sure it will be great once open again. The view was great and they provided complementary binoculars in the room which is a nice touch. Location is great if you intend to walk the coastal path as we did and just a short walk into Looe town center.

Communication of the additional charge for taking a dog was poor, they didn't confirm there was a £12 per night, per dog charge until the evening 2 days before our stay (the last day before you are charged for cancellation), this should have been communicated when they confirmed my request to take a dog on the day I booked, it left me feeling I'd been had over. I feel a daily charge is excessive and difficult to justify, I could understand a one-off fee for a deep clean of the room at the end of your stay regardless of length of stay.

Location and room was fantastic pity about the weather 🙄

Nothing really it was great value

lovely large comfortable bedroom with fantastic sea view and plenty of storage space for our clothes.

breakfasts were a bit disappointing

Made to feel welcome by all staff.

Too close to door entrance.

Courteous and helpful staff. Meals were good value. Convenient and suitable for kids.

Room was a bit tired but otherwise ok.

Great location, breakfast was good!

Hard to find parking when there is a function at the hotel. Guests should take priority!

room was big , nice big comfy bed , clean & warm and great sea views

nothing

Location and great value. Friendly staff and excellent food served. Spotlessly clean and were able to use spa facilities. Easy parking and short walk into Looe.

Nothing

room with view was outstanding

a little dated especially communal hallways

lovely views

Very friendly helpful staff beautiful Seaview room , very clean and lovely

Nothing

We had a fantastic view and the breakfast was great plenty to choose from.

All those steps!!

Very friendly staff. Helen and Ellie in the bar were very good. Special mention to Amy on reception she was lovely and very helpful.

Everything was good no complaints.