everything

Удачное расположение отеля прямо на набережной. Еда вкуснейшая, не к чему придраться. Очень отзывчивый персонал. Этот отель сделал наш отдых прекрасным!

Пара нюансов, которые можно улучшить: чаще убирать волосы в бассейне - буквально 2 раза в день, т.к. девушки приходят без шапочек. Понятно, что отдыхающим за немалые деньги не скажешь одевать шапочки. Когда клок чужих черных волос попадает на тебя, это очень неприятно. Также на 4ом этаже заменить дверь для комнаты персонала, она заюзанная очень, на контрасте с другими. В одном месте в общем коридоре на 4ом этаже меняли покрытие, приклеили плохо, портит впечатление.

Öncelikle güler yüzlü ve çalışkan personel dikkatimi çekti.

Mini bardaki olanaklar ücretli de olsa olmalı.

The hotel was good in terms of cleanliness.

The location is about 30 minutes away from Nizami Street. The swimming pool is shared and there is no women-only time.

the location is amazing straight beside the sea, the staff are very friendly supportive and professional, the breakfast was very good the room was very clean and the hotel in total was very clean. I will definitely consider staying in this hotel on my next visit

the room was very clean however one point I would like to raise as I noticed as well my coworkers is that the water shower inside the hotel is very weak. so it is either the water pressure or the shower tubes need to be cleaned from the sands

The hotel is quiet, has an excellent location, responds quickly to requests, and the room and bathroom are clean

Na

There wasn't much to like, Airport Transfer, which was pre-booked arrived 2 hours late.

The Hotel is not suitable for a relaxing Family Hotel, it is being used for "Packaged Deals", which results in the Hotel filled to the brim! You cannot move in the Restaurant for Breakfast, you will not find a table, you will stand in a queue for your Omelets for over 10 minutes, and there are only 2 stations, with 100's dining at once.

Staff and hotel was very presentable and staff were helpful too at reception. It was good could be better. Allowed me early check in. My stay was pleasant and fun and would recommend everyone to be there

Carpets room were awful and not cleaned. For tea and coffee there was no milk

They compensated the lack of view with free breakfast which was really nice and delicious.

I reserved a room with sea view. You had to go to the corner of the room to see a small portion of the sea. We got the compensation after expressing our room change request for the third time. Doesn’t worth the extra money given for the sea view. Room was okay but it was a bit old. Had to walk 5 mins to reach to my room from the elevators.

Good location, big rooms and property.

Nothing

كل شيئ كان جميل بداية من الاستقبال خدمات الغرف الغرف واسعه وهادئة الخدمة تتم باسرع شيئ اجراءات الخروج قرب الفندق من جميع المواقع توفر المواصلات أخلاق الموظفين العاليه لن تكون اخر زياره لهذا الفندق

لاشيء

Yemekleri çok güzeldi, havuzun sıcaklığı,temizliği ve ferahlığını.

Havuzu yeterli temizlikte değildi, bone kullanımı yoktu. Çocuklar gürültü yaparak yüzüyorlar,müzik açıyorlar. personeller uyarmıyorlarr

Most of the staff were very friendly & the breakfast spread was lovely! Liked the view from my room! Was meat & clean.

The property is good & I absolutely loved my stay cause I was with friends and loved Baku…but since you are a service industry and boast of 4/5 star hotel…there are things that are normal for guests to expect which I found was surprisingly lacking here! 1. You need to pay immediately when you use the restaurant, it’s not billed to room, even after your stay is fully paid. 2.The breakfast closes exactly on the dot at 11am and you will not even get hot water or coffee from the machine, the guest is blankly refused…no one informs you that the breakfast is closing, like it’s done in every other hotel the world over. 3.The reception had flatly refused to even look up if my flight was running late ( my phone was out of battery ) & when I check with them they said ‘I don’t know’. 4.Asked for an adaptor again was a flat refusal…they did not even bother to give alternatives. We all book certain hotels in a new place because it would be convenient when it came to all these little things.

the room i was given was very far away from the lift and the view was not good at all for. Value for money not worth i would caution guests to checkout the room location before accepting the room. The hotel rooms are dated

The room location , Bathroom, Overall the front desk staff, Security staff, Concierge boys needs refresher course in customer service. Room carpet needs replacement

All round excellent - customer service next level

No complaints

Everything was cool

Absolutely amazing and breakfast was delicious, definitely going to stay there every time we visit Baku

Hotel staff was accomodative and good cleanliness.. Hotel ambience was very good and good food. Quite nearby the city

Nihad and subhy is good person

the food was great, the staff very nice and friendly, the spa is great

the smell from the sea outside from the pool was really bad sometimes. the location is really bad, too far out from everything, no cafes or restaurants or other things nearby in walking distance. i did tell the hotel beforehand that i was on my anniversary trip with my spouse but i didnt get a reply on that, just a generated reply on early arrival which we didnt have and no mention of it by the staff and no small gift like a chocolate in the room or maybe even something else special. that was very disappointing since other hotels often leave a small surprise or offer an upgrade. further, we didnt have enough towels in our rooms, and only one bathrobe and we had to keep asking for more towels (2 big towels per person which is normal) for 2 days.

Staff

The hotel is very big and the carpet is very dirty and the bathroom is very dark even if you open the lights far from the centre, old city and the malls

Excellent location near the beach and the white city

Rooms and facilities are very old not like the pictures posted on Booking.

Nothing to like, very average hotel with high price 👎

I ordered Sea View room and they gave me city view, staff are not supportive and liars! They say they will change the room or give us offers but nothing happens! Please check photos for Sea View room and judge for yourself! Bed is not comfortable at all. Room is not clean! Stains and dirty spots everywhere! Shower is a nightmare! Water switch from extremely hot to extremely cold every 5 seconds which is very annoying! Overall, bad experience with this hotel 👎

Professional staff

Too busy with organisations and delegations from time to time, which makes you feel not cared for as individual guests