Localización

Toilet was block

La Atención

Mucho ruido y las Luces del pasillo demasiada luz para la claridad de las habitaciones

Buena ubicación, buen trato del personal y la limpieza.

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Muy buen desayuno y la zona es en pleno centro, varios locales de comidas al rededor y sitios para visitar.

Encontramos una cucaracha pegada en la division del baño que debe de llevar bastante tiempo alli

Limpieza

No l tamaño dela habitación

La atención de la recepcionista Valentina, que sabe hacer bien su trabajo e hizo nuestra estancia más agradable. Camas incómodas, muy blandas por uso! La ubicación del hotel y que ofrece parking gratis

Que ofrece desayuno, pero este solo incluye huevos y café. Si quieres fruta o alguna otra cosa debes pagar por ello. Finalmente no desayunamos por la mala atención y la mala educación de la camarera.

Comfortable beds

Some of the room lights switch didn't work Didn't have any bed lamps Paint spots on the bathroom door Paint spots on the bathroom shelves Provided lousy and insignificant soaps Not enough towels

The staff was pretty attentive and friendly.

The hair dryer was not working and there was no rinse/shampoo.

Location and breakfast

Room too humid

Nothing, The installation was old, the floor was broken, the lining was old and teared. The towels were old and toasty. I would not recommend it.

Excelente atenciòn

Friendly staff. Clean comfortable rooms. Great location.

Some kids running around the halls being noisy.

Nice place near the main square ! The staff is nice because i didn't book a reservation for the hotsprings baths. And they made me one for me for the same day and explained me the rules , timetable and called me a transport for the round trip !

No elevator to carry my big and heavy luggage.

Location

Breakfast could be better.

nice location

They charged me more that what was supposed to be charged on Booking!

it is close to downtown, bed is comfortable

bathroom really uncomfortable, not quiet at night, didn’t provide good quality amenities

It’s good located and comfortable.

Touristic information wasn’t the best.

Better choose the modern superior room instead of standard room which was old and smelly.

Good

Good

Santa Rosa is a great little city. The hotel was centrally located with parking. The staff was friendly and helped us book our tours with ease. The rooms were nice, quiet and came with a fan which is a huge bonus for me. The breakfast was typical but you could pay extra for the chorizo and it was delicious. The showers had hot water.

They don't have an elevator. This wasn't an issue for me but the lazy teenagers didn't like it. Two flights of stairs was brutal for them, lol.