Staff in ALL areas of the hotel were exceptionally helpful. Breakfast was excellent

Arrangements for using the pool and accessing the garden seemed a bit complex but there were plenty of helpful staff to advise. The signage approaching the hotel made it a bit difficult to find, especially the first time.

Pleasant and engaging receptionists. Nice decor throughout hotel. Nice comfortable room. Good fitness facilities. All requests met, reference room location and fan request. Great location.

The indoor pool is just about long enough for a fitness swim however without a lane attainment of a genuine swim for fitness was impossible due to families and individuals swimming widths. Not hotels fault neither is it the fault of others in the pool. But lane swimming at certain times of day would make it perfect.

The lovely warm pools, the food, and the location next to the Tarka trail.

Breakfast was fantastic and great service the chef and the waitresses were amazing thank you!

Room and hotel a bit dated in areas but to be expected as such a good price.

friendly , welcoming staff lovely food rooms had everything you needed

outdoor pool was smaller than the pictures portrayed

Friendly helpful staff and clean rooms. Decent but pricey breakfast. Receptionist was a sort

The bedroom doors bang shut so loudly it would wake the dead. Came back twice from wedding party on understanding bar would be open round the clock but was closed early both nights.

you could park

rooms were very outdated for this price range

free parking. very unusual in the UK.

The AC the room didn’t work well, and the technician couldn’t repair it, even though we paid higher rate for a hotel with AC in the rooms. Not enough toiletries. only basic coffee at breakfast. extra payment for machine coffee.

We really enjoyed our stay at the Barnstaple hotel. The decor was nice, the room was clean, and the bed was comfortable. We really liked the pool - the temperature was spot on. It was so good that you could easily forget you were in Barnstaple, and we were allowed to use the pool again after our checkout time. We will definitely stay there again 👍

The only thing we didn't like was the positioning of the toilet roll holder, but in the grand scheme of things am I really going to mark a hotel down over a toilet roll? 🤷🏻‍♂️🤣

There was alot of noise from the near by industrial estate. And was particularly load on Sunday morning!

The kids loved the swimming pool. The location is good to visit my parents. I liked that the room had a mini fridge. The staff were really friendly and helpful. Not too expensive is always a bonus.

The family room is a bit small once you pull out the sofa bed and you can’t open the balcony door once it’s out so it might get quite hot in there during the summer months.

Staff and company

No late snacks coffee

TV was too small

Room view, cattle for tea/coffee, quiet,sauna.

Not comfy bed

Location was fine, breakfast a1

Nothing to dislike

Staff really good and really prompt when I needed help with VAT receipts, so thank you

clean and modern

nothing

Friendly and welcoming staff

There was nothing I did not like

staff were fantastic, room was spacious. food was delicious and access to the leisure facilities was great!

the only negative for me was the external noise, especially at night. this isn’t noise from the hotel but from work buildings nearby.

the room was clean and spacious, the pool was warm but busy, the breakfast was great.

the sauna was broken.