For an Accor property it was disgraceful.c Easily the worst property I have ever slept in.

Location was good for our needs

Bunk bed was unmade on arrival. After staff were informed they threw a sheet up onto the bed and said that child could make the bed. No blanket was provided for that bed. Carpet was covered in nasty black stains. Couldn't use the air conditioning as it emitted a smell of cat urine. Halls and reception area lined with trolleys full of dirty smelly linen. Bed extremely uncomfortable. Worst nights sleep I've had in an extremely long time.

Bed was comfortable. Good size room. Shower room was a good size

No towel rail in bathroom No blind that we could see.

The proximity to everything I wanted to do - very close to the zoo.

Where do I start? The hallways were always dirty, carpet stained. Room was tidy but carpet was frayed in several places and stained, curtains were hanging off. 3 in 1 shampoo, shower jell, hand wash - not optimal. No rim along the shower floor, so floor was wet almost to the door every time I had a shower. Room didn't get made up at all, bin didn't get emptied. Nowhere to put my clothes away. No milk. Coffee cup, sugar and coffee but no spoon. Someone wanted to check in one night and had to call the hotel's number to say they had been waiting for 15 minutes for staff to turn up. As I walked outside, I saw the receptionist get out of his car to check the guests in. It might be a budget hotel but that doesn't mean it has to be dirty and lack service and facilities.

Room was clean. Double bed was comfy. Couldn't hear traffic. Staff member on front counter very friendly.

Not easily found as the sign out the front wasn't working when we arrived after dark. Room was very small - had to shimmy around each other. Bathroom was very dated. The shower curtin was mouldy. We had to park in staff car parking as there was no other spaces left.

Great location, very clean, staff very friendly

Room was very small, with double bed with bunk above. Very tight for just 2 people.

Comfy bed , rest functional and enough space

no wifi

Room was filthy. Previous occupants large custard tart still in fridge bugs in room

location

unclean, old carpet, dated facilities,