Location

Hot water pot used to boil water was dirty. Very very noisy. I could hear everything from my he delivery person coming in and out of the bar down stairs at 6:30 am to people talking on the sidewalk. No coffee included in the room.

La posizione

Nulla

Location was very central

The walk from the parking lot

Luminosissima e accogliente la stanza. Struttura centrale. Gentile il gestore.

Schöes Appartment, mit guter Ausstattung mitten in der Innenstadt.

Family loved the location, convenient to town, shopping and food.

The parking was a little far away if you have a lot of luggage. The powered window shades did not work.

Perfect location and comfy beds

Unfriendly staff who acted like it was an inconvenience when we arrived due to the restaurant, and further to that, the place lacked hygiene and cleanliness.

Perfect location. Large, clean apartment suitable for our young family.

Needed a one-night stay in Innsbruck to break up drive to Salzburg and we found this little gem (at significantly discounted rate) right in Innsbruck’s beating heart. Did pre-check-in online which saved time when we arrived. Staff at coffee shop/bar gave us key and instructions and we took lift to our 4th floor apartment. Well stocked kitchenette, huge TV screen, comfortable, clean room, and decor inside room and around the whole apartment block (portraits of pop culture icons on walls) created a modern, funky vibe but not too over the top. Message system also allowed host to provide easy parking instructions at nearby Congress parking garage. Highly recommend this property to families or couples & small groups of friends travelling together.

Coffee shop downstairs wasn’t open when I went for a coffee just after 9am. Top bunk slats were loose and I didn’t trust them holding my 96kg body so I moved mattress to the floor and slept on it there. Not much else to be critical of. Just would’ve liked to have stayed a few nights longer.

The location in ok

The rooftop apartments don’t have air conditioning, which is with degrees over 30 degrees a total no go. I stayed there with my family - two newborn which didn’t sleep more then a few minutes a day because it was just way too warm in the room - and in the evening when it was a bit colder and we opened the windows, there was a lot of noise, which is normal for the location. I had some business meetings for the whole week and wanted to spent the evenings with my family, but they left after 2 nights. I wanted to speak with the manager, but couldn’t reach him… Bad experience

The location is excellent. The people who run Kaiser Max are very nice and friendly.

The renovations inside the apartment has been done cheaply and one feels it.

Beautiful space and patio wonderful arrangement of the furniture and modern look👍🏻

It was clearly too hot and we only had two fans to cool down

Convenient location. Two bedrooms. Comfortable bed.

Shower room and Wet floor. No air conditioning. No frills approach. No maid service but our requests were dealt with promptly. Would stay here again.

Perfect location, accommodating host

We are a family of 4 with 2 adults and 2 kids traveling from the USA around Europe. They placed us in an attic/under the roof with no regular windows. An oven with no windows or any air flow. We rented a room after looking at the pictures provided by the hotel to all the booking websites. In ALL the pictures the rooms have several large windows and appeared to have very good air flow. The description was an apartment with two beds. Plus sofa, bathroom and kitchen. At our arrival to the location we were placed in the apartment on the attic on fifth floor. Right under the roof. There were no regular windows at all! There is just a little hole ( tiny window) in front and nothing at all on the second room. No ventilation at all. No air flow at all. Complete hot suffocation during the summer time. This should be ilegal. Because it is summer time the whole unit was an oven inside due to the lack of regular windows. Hard to breathe, just like an oven/ sauna. We requested to be moved to another room and the manager told us he could not accommodate our request. He also did not offer us a portable air conditioner. The fans he offered were not enough because the hot air had no place to leave the room and we were on the fifth floor directly under the roof. The second room was tiny and had absolutely zero air flow. Just a little warm hole with a mattress. Our kids toasted there! We could not stay in the room during the day because it felt like 40-45 degrees C. During the night was not any better because there were no regular windows. The hot air is trapped there. No one in my family was able to sleep for two nights. The pictures were false, false advertising showing many windows everywhere. You may be their next victim to get stuck inside of their attic like a hot prison. BE AWARE!!! This experience destroyed our Austrian trip. We were tired and grumpy the whole time. Communication with the property manager was difficult, false advertising!

Horrível costumer service! An oven attic space under the roof! Extra room is a joke. Just a little oven hole! False advertising of pictures of windows ! We did not like anything from this place! Run away from this !

We loved the location

The air conditioning did not work

Locality, Cleanliness and spacious apartment

None

location in center of town has its pros and cons. great access to restaurants, but noisy

bare minimum amenities. location is noisy. no air conditioning

Location great , staff helpful with bag storage

The apartment was super basic, full kitchen but one pan, one saucepan, 3 kinds of coffee makers but not coffee, coffee pods, tea, salt, pepper, anything. Beds were not properly made, very noisy

Nice space. Courtyard view quiet but boring. Excellent location.

Bathroom door is a mix of see through and opaque glass which is ridiculous for a multi room apartment. Kitchen is poorly equipped. Apartments are run by staff at downstairs bar/cafe. Parking is expensive at a nearby public car park. No info or local recommendations in room. View to old town street and golden roof far superior to rooms on other side.

Great location, very close to golden roof

No private parking space but private parking is near by

The location was very central, right next to the watchtower ( which you can climb up for a wonderful view ) and the Golden Roof. All the sights were a short walk or bus ride away. The square was particularly pleasant in the early evening with bands playing, buskers and the sound of people enjoying themselves.

Unfortunately that central location was less pleasant late at night with loud groups of drunks disturbing the peace throughout the night. The design of the apartment was functional, but with a couple of serious downsides. Firstly, the second bedroom consisted of a walled in double bedroom and a wardrobe. Their was no bedside table, no lamp, no windows and no heating/cooling. A child or teenager may like it, but I couldn’t imagine sharing it with another couple. Secondly, the bathroom door was a partially frosted glass door. Apart from being heavy to move you could literally lie in bed and see your partner using the toilet. This may suit those with a totally open relationship, or a predilection to certain fetishes. However, for those of us that prefer a modicum of privacy it was quite disconcerting. Finally, there were many little things that let down the experience. Whilst a kitchenette was provided there were no paper towels or cloths for wiping down surfaces. Just one tiny sponge and a tea towel. The knife block had 4 knives, 2 of which were bread knives. There was 2 boxes of salt, but no pepper - or any other condiment or

Kaiser Max in Innsbruck is a clean, modern and comfortable apartment hotel located in the heart of the city. Marco and the staff are helpful,friendly and welcoming, always ready to assist guests with their needs. The location was perfect for us to explore the city, as it is within walking distance to many of the city's main attractions, including the Golden Roof, the Imperial Palace, and the Old Town. Additionally, there are many restaurants, cafes, and shops nearby. Overall, Kaiser Max is an excellent choice for those looking for a comfortable and convenient stay in Innsbruck.

Beautiful apartment centrally located and with very comfortable bed. Right in the center of downtown Innsbruck

We parked at Markplatz and walked to the hotel which is only a 3 minute walk. No complaints as we knew there was no parking onsite! it was 19/day in the public parking and was easy to access our car when needed.