The Rooms were very clean!

It is the responsibility of the Hotel management to ensure the personnel is trained and knows, so with the following I clearly don't blame the poor young ladies trying hard I think. BUT.....if you call on your arrival where to park the car (since you chose the hotel having a garage) or how to find the Hotel and the person on the other line doesn't understand a word in German and has no one to call and help, this is bad (after 5 min trying we switched to English and where progressing)! Or the next morning for breakfast, the lady just doesn't know / understands (language and culture) what to do and brings you precisely what you mention instead of a proper breakfast (a slice of cheese and sausage, that's it - so you need to explain precisely what you want and how much of each to complete your breakfast) - so as a Hotel manager, why don't you simply offer a buffet like any other hotel, why do you leave your personnel totally alone (I felt so sorry for that young lady, since you saw that she tried)? And the Frontdesk - an older German lady, likely of the owner family...as rude as it can be...so no wonder...yes, the Hotel business is perhaps tough these day. The more important would be to stand out provide good service and really help and support the personnel to be successful instead of leaving them alone and create a BAD experience that makes you never want to come again and tell everyone to stay away as far as they can from this house....

This is a delightfully old fashioned hotel in the centre of Bayreuth. The list of former guests is impressive. The hotel restaurant serves exceptionally good meals!

We would prefere a buffet breakfast instead of the a la carte breakfast.

A nice, quick and efficient welcome when we arrived around midnight. Lovely room with unique decor and comfy beds. Very good breakfast. A wonderful hotel and local staple.

Very nice historic hotel in town center with great service

nothing

Breakfast was basic and local but it was good quality and fine with us.

Nothing comes to mind.

Didn't get the right information concerning the parking space. I was told, that I could drive in front of the hotel, which is not true (cars are not allowed). I parked the car far away (rainy day) and I walked to the reception. They explained that the space was around the block. Finally I parked in a car park because we did not find it.