Clean: you can eat from the floor. Complete: appartement had all we needed: spacious beds, washing machine and dryer, plenty of aircos and bathroom, complete kitchen, big balcony with grill, pool and pool bar, fitness center

Nothing. just that opposite of the street they were building the whole week: bit noisy

cleanliness and close location to restaurants

extra charge to visit their nearby facilities rooftop pool. also the nearby construction but wasn’t too bad. the hotel should be honest and upfront and inform their guest and include in their ad so guest can decide whether to book.

I have reserved a room with 2 beds/2baths with a sea view and I paid extra for that. Very much extra. We were overlooking the construction site instead of the sea with a noise from early morning to late evening. All day long loud concrete drilling. There was a a huge patio with a hot tub (not available to use because of construction dust and noise), not available for food grilling either. One bedroom was overlooking the site, it was impossible to sleep there. my brother and sister had to move out and pay another $1300 in the next by building. we paid $2000 not in a season when I could rent a fantastic place for much much cheaper.

the amenities downstairs like pool and bar were in front of construction site as well. impossible to use because of the noise

Location, Location, Location! Make sure you specifically ask for Ocean Front because the sight is deceptive with photos. There is construction going on until January 2023 & they try to put you in a room facing the construction with workers staring into your windows. You are woken up every morning with loud beeping and noise & it continues all day until around 6pm!

Very deceptive photos & descriptions of your room. No mention of loud construction & horrible views of the construction. Make sure you specifically ask for Ocean Front because the sight is deceptive with photos. There is construction going on until January 2023 & they try to put you in a room facing the construction with workers staring into your windows. You are woken up every morning with loud beeping and noise & it continues all day until around 6pm! Then, staff tries to upswell you to get an actual room that you can enjoy. Overall, bad business. Be upfront & honest!

the Security

Pinnacle resorts have three resorts literally next-door to each other BUT, you are NOT allowed to use other facilities such as 179, 180 and 220. Don't understand WHY!

location

Price

awesome facility. very convenient. in the hear of all the action.

Everything was amazing, the staff are friendly and very willing to help. Location is perfect for the beach and dining. We will definitely return.

I can't think of a bad thing to say about this place.

The location was very convenient….weve been coming to Vallarta for ten plus years….we always wanted to try Pinnacle properties….it was our first and last stay with the organization…there is no room assignment upon booking (just a suggested room style) and there is little flexibility in changing or moving your room unless you want to pay an extra 500.00 USD per day to do so….we loved our housekeeper Blanca and wish more of the staff had her personality and friendliness !!! She was the highlight of the trip !!!

Our vacation was literally ruined by the construction across the street….which was never mentioned nor brought up in conversation at booking….there is new construction across the street and in the midst of Pulpito which was so loud you couldn’t have a conversation on the balcony….we were told it was not their responsibility to tell guests about it and that it was from 9am till 4 M-F and noon till 4 on saturdays….the employees all 35 of them began jackhammering at 715 am and didn’t stop till after 530…..and when we did try to sit on our balcony, we had no privacy period….we tried to work with the staff at checkin…..their response was that they had two or three penthouses which would run us another 500-1000 USD per day…..and absolutely nothing else available….in essence….we just had to deal with it…..

the location. the decor. the lobby bar. all great.

the only negative thing was the speed of the wifi. it was quite slow. I guess there was construction across the street, but it didn’t bother us at all.

Property is amazing and the staff is very attentive and customer focused. The rooms are cleaned expertly by the nicest house keepers. Overall, the staff know the downsides of the property and absolutely do what they can to distract from that.

Okay, so the property lists that there is some construction nearby. However, in photos and descriptions this is absolutely downplayed. Nearly every room will be bombarded by construction workers and noise all day, every day except for sunday. At these prices, it would be okay for some nearby construction noise; however, upon arriving you will discover that you've paid a premium price to stay literally 10 feet away from a construction site. If you like being woken up at 9 am to a jackhammer, circular saw and drill 20 feet from your face, this is for you. The property needs to be more upfront about this. We felt deceived.

Location was in the romantic zone, close to beach and restaurants.

A little hilly for older visitors. Construction across street partially blocked view and was noisy.

Great location very clean

Constant jackhammering 20 ft from my balcony, including the weekend

view

construction in front of building blocking access, cheap construction, cheap all around