Breakfast is excellent but see below The staff on the desk were extremely pleasant and nice The hotel has a lovely atmosphere.

We have stayed in the hotel many times. We stayed for 1 night on our way to St Tropez and 1 night on the way back. Both ways we had asked for room 104 and neither time did we get it. On the way back, we were shown to our room and I asked the porter how the television worked. The bottom line was that it was out of order. Two staff spent over an hour trying to sort it out and in the end we had to move rooms and were given a very nice room except that unlike the one we moved from, it was dark and over looked the main road which was very noisy when the windows were open. I was annoyed because I had just unpacked and because I was unable to go out whilst they were trying to fix the television. Some rooms have heated towel rails and some don't. Breakfast is horrendously overpriced. The soap is very bad quality.

amazing location with beautiful views out of the window. The room was spacious and comfortable (especially the bed!) I didntʻ use the kitchen but it was well stocked with cooking essentials.

n/a

Location and helpful staff

Room smelt of damp

location amazing, hotel stunning and staff friendly and helpful

great history of property great location staff exceptional

shower was difficult to use and not get water everywhere

An excellent location to visit Avignon, where we could safely garage our car for a few days and explore on foot. The room facilities were good, with a kettle and a small fridge. The bathroom was a generous size with a separate WC.

I would have liked to have a second formal chair for sitting at the desk. Also, a small shelf in the shower to put shampoo and body wash on would be useful.

The hotel building is beautiful and has plenty of charm.

I think it is relying on past history and past guests. The hotel, apart from it’s location, beauty and charm is not five star as perhaps the Hermitage in Monaco or the Savoy in London or the Raffles in Singapore are. When we arrived at the property the staff at the reception desk gave us a warm welcome as opposed to leaving it. The bedroom was pleasant enough but didn’t match the photos of other classic rooms containing antic furniture. The room was dull,devoted of any charm, no view and rather dark inside. The bathroom was clean enough apart some long hair found in the bath tub. The tiled floor in the bathroom needs brushing with some bleach. photos On the bedroom door, there was some panel which I couldn’t understand the need for, it was covered in dust on the inside. photo In the evening, after we had dinner and came back to the hotel, we went to the bar, which was very comfortable but there was no staff there. We had to go to the reception desk to ask for service. This happened for the second drink too, no one behind the bar. The barman was apologetic and friendly, which helped. On leaving the day after, one night stay only, we went to the dining room for breakfast. The room was beautiful and tastefully arranged. Again, we had to ask for service at the reception desk, no one was there. A member of staff turned up and apologised and was friendly. The breakfast buffet was , pathetic for a five star hotel. What was there was pleasantly displayed but not much choice. This was very disappointing indeed and again.

convenient good quality

room facilities could have been better