location was great and very close to many eating options

hot water for shower must be turned on to use and floor above room was part of restaurant with noisy chair movement for hours

Location is excellent

Some noise at night

Rather than write out pages about how great Diego and his family are (they are!), I'll write out some of the highlights: - The view of the river from our room was absolutely perfect. Our room (109) looked directly down to the river with an incredible view up with Mirador de Turi. - The bed was very comfortable and the roaring sound of the Tomebamba put me to sleep very quickly each night. - The breakfast every morning was the best we had in Ecuador. The coffee was hot and fresh, there was fresh-squeezed juice, and the eggs... I don't know their secret but I've never had cooked this perfectly. And sitting out on the terrace with another million-dollar view made the breakfast even more special. -The family. I can't say enough about the family. Diego, Daniel, and their mother (sorry I didn't catch her name) were all so kind and welcoming. They made great suggestions of things to do around the city and made sure our visit was special. The care a great deal about Cuenca and a great deal about their guests. They're constantly improving the property and this will be my go-to any time I travel to Cuenca (I already want to go back)

The room view was amazing, located in the middle of everything , the staff was friendly professional . Very clean and organized. Thanks for everything

None

Good location and great service.

Breakfast was delicious. The food portion might not be sufficient if some people.

What an excellent place! I cannot wait to come back here and stay again. The rooms were clean and the staff were extremely hospitable and accommodating. The free breakfast was perfecto! Mahalo for a great stay! See you next summer!

No complaints

Beautiful views including two terraces that look down on the river valley and out into the Andes. Wonderful staff and very comfortable rooms.