location, hospitality

everything is exellent

It’s in the best location! Very clean and comfortable rooms! Very helpful staff 😊

Nothing

location and staff’s friendliness

nothing to say

Electric car charger worked good; very helpful staff, ;the restaurant for dinner was excellent, also for vegetarian dishes; breakfast was rich

Breakfast could have had vegetarian option for dairy substitution. Nothing further negative.

Bed a little too firm. Breakfast was good but staff in a hurry to close at 10.30. View was outstanding

It is a luxurious and famous hotel in the center of Thessaloniki. The location is excellent both for business and pleasure. The rooms are spacious and clean with good quality furniture. The breakfast is very good.

The specific room (707), although it is a nice, clean and spacious room, it is noisy due to an air-condition just outside the front door. Additional, there are no electrical outlets for my laptop in the vicinity of the table (in fact, electrical outlets exist only in the one side of the bed that works only when the lights are on!) and the lights switches of the WC are in a funny place. Additionally, It intentionally does not offer "fresh flowers and apples upon arrival", as shown in the description of the hotel. In general our stay was good, however bellow our expectation for this luxurious hotel. The management response was polite however with no interest at all. It was not satisfactory nor professional for a hotel of this kind, witch is by far the most important of all the issues I mentioned. (No compensation was requested or expected for these kind of issues.)

Both the location and the hotel facilities are excellent. The staff is very friendly and helpful. The upfront rooms have a great view of the city.

very clean, nice breakfast, very friendly staff.

everything is exceptional, modern, clean, great location, good friendly staff and parking available in a busy downtown area.

everything was fine.

good place, closed to the sea and to the Center.

our car has a scratch because the staff parked the car.