Well situated with extremely friendly and helpful staff Room well equipped Good food and amazing cocktails

Nothing Liked it all

the friendly atmosphere of the Inn. The cleanliness and setting of the day, the weather helped as it was a lovely sunny day.

Not much to pick fault with

Staff friendly and helpful comfortable room lovely venue

Lack of chairs in family room .Furniture in dining room not comfortable old and in some cases in need of repair . Better demarcation of space Bars/Dining room/Reception .

Clean tidy good atmosphere. All you would expect from staying in a uk pub .. Food very nice and fresh .

The ONLY small problem was a poor shower . Low pressure water ran hot and cold - odd for a electric shower .

Great halfway point between Kent and Cornwall

Lovely room. Staff lovely. Comfortable. Lovely place

Staff were friendly, room was a good size, clean and a convenient location for stay whilst visiting friends. On site parking and breakfast is available if needed.

The shower didn’t have much power and dribbled out.

Cheat

being insulted by the staff while asking for the 3 times for a VAT invoice.

No breakfast offered or available

Not mentioned that food wasn’t served on Monday evening

Handily located just off A303, just what we needed.

Room was tidy but could have been dusted but it was comfortable breakfast was good the staff was very friendly and helpful could not do enough for us

I believe there has just been a change of ownership the place was very quiet and I believe I was the only guest that night.

Was expecting a full english breakfast but it was just cereal and toast due to a non functioning kitchen

the girl who welcomed us was very helpfull, i believe they had just taken over the running of the premises

everything just feels a little tired and worn out , with a little TLC and some upgrades to fixtures 7 fittings it could be a really beautiful place

Comfy beds Big room

Booked as breakfast included, but there was no cooked breakfast like in pictures. Just milk and cereal and I might be a coffee snob but the coffee was terrible. Went to maccies instead :(

Simple place to stay, spacious room, good tv and bed which meant I was able to relax comfortably when in the room.

Make more effort with the breakfast provided. Coming downstairs to see half opened cereal boxes isn't what I'd expect from somewhere I am paying to stay. It would also be good if the rooms were a bit more thoroughly cleaned as there was some mould around the toilet, and cobwebs in the room and bathroom.

location & friendly staff

A little problem with supplying meals, but this was only due to teething problems for very recent new management who went out of their way to solve the issue more than adequately

quaint little pub, very pleasant staff

rooms a bit tired, could do with a refurb soon

After checking in, we were advised about limited facilities, including no food/bar. We were not given a front door key and got locked out for an hour from 10pm to 11pm., during which we finally called 999 in desperation. They managed to find someone, who never came or called and we managed to find other accommodation with 10 minutes to spare before they closed at 11pm.. The next day we were told there were NO front door keys due to being unable to cut more as Manager ran off with all the money. The only plus was that I did get refunded. The fact that Marstons is disorganised and the Manager ditched it all without warning is actually not the clients' problem.

See our review. Also, am sceptical about this review being made public.

Large room, comfortable bed

The check in staff were absolutely lovely. The bed was incredibly comfortable. Generous size room. Water in bath ran instantly hot.

No chair (either comfy chair or even a dressing table stool) provided in the room. The bathroom was run down and tired, and in need of some TLC. Little things like no loo brush and a broken loo roll holder. The windows are single pane and did not seem to shut fully. Noise from the local bypass is apparent, especially when the windows are fully open.