A maior comodidade do Campanário é a localização.

Pagamos o absurdo de R$ 3.000 por noite para passar um final de semana em Jurerê num quarto confortável com vista mar. No anúncio aqui no Booking o hotel selecionou a dedo as fotos de um apartamento no andar mais alto e no bloco mais próximo a praia, na prática, fomos instalados com a tal vista lateral sem vista mar, horrível, era primeiro andar e o máximo da vista que tínhamos era o telhado das casas e a copa das árvores em nossa frente. Somos grandes frequentadores de Jurerê, do hotel também, conhecemos bem suas instalações, estava super caro mas é alta estação, o quarto era confortável, acabamos fechando e nos arrependendo muito. Revoltante comprar algo para você curtir com sua família o melhor e receber o que recebemos. Reclamamos com o hotel mas disseram que todos os apartamentos daquela posição eram "vista lateral mar", como se fossem classificados desta forma para enganar os clientes, por que o apartamento NÃO TEM VISTA, ele dá para os fundos do hotel, no primeiro andar, próximo a búzios. Além destes problemas, a porta do quarto para varanda não trancava, no banheiro tinha mofo, decadente.

Tudo

Un Hotel de Gran nivel, Con vista al mar y acceso directo a a playa. Arrendamos en fecha baja por lo que fue mas accesible, pero en temporada alta debe elevarse bastante por el nivel.. Es de los sectores mas acomodados de Florianapolis.

Durante nuestra instancia estaba en construcción un mega proyecto justo al lado. Sin embargo no afecta la estadía.

Gostei das instalações, das comodidades para as crianças, do restaurante (jantamos uma noite), do bar da piscina, do garção Adriano, que nos atendeu no bar da piscina, enfim, excelente infraestrutura.

A simpatia das pessoas que nos atenderam, não faziam nenhum esforço para serem agradáveis, não nos cumprimentavam pela manhã (como em muitos hotéis fazem), enfim, estavam "cumprindo tabela".

Bom café da manhã; agilidade na entrega do veículo quando pedido ainda do apartamento; silêncio nos apartamentos.

Mesmo com dados do Booking e ainda check-in antecipado com cópia de documentos enviados digitalmente, o check-in foi bastante demorado repetindo-se completamente todo o cadastro, inutilizando todo procedimento prévio para agilidade na entrada.

Não ficamos :(

Infelizmente não conseguimos se acomodar! Chegamos no horário previsto, porém levaram 1:30h para liberar o quarto! Achamos uma falta de respeito!! Desistimos do hotel

great location and services

room had a bit humid smell which didn’t disappear even after opening windows. perhaps other rooms don’t have this issue.

pool

I felt disrespected in this hotel.i ordered for room service and after the food was delivered .the employee -girl who delivered the food came back and entered my room without my permission and started checking the friedge for all the food we consumed.took picture of the inside of the fridge and all the kitchen and dinner appliances that are on each cupboards as if she wanted to make sure that we will not take any with us.she did not explain to me or to my brother what she was doing though my brother speaks portuguese and i dont.this is a very bad experience for me eversince i have never experience this in all the 5 star hotels i have been around the world.i believe that it is customary to wait for the guest to check out before doing that inspection or check.moreover this is a 5 star hotel with a 3 star atmosphere and zero star attitude of employee.so that is why my review is poor.i talk to the manager on duty and told her what happen.i insisted that the employee apologized.

The location of the hotel, adjacent to the beach was great. The breakfast and other meal options were also very good. We don't speak portuguese so we were very happy to meet Remo during check-in who assisted us. Some of the other staff could also converse in english. Overall, this is very much a well-run large-ish family oriented resort.

Nice pool & great bar food & service. Good varied breakfast & nice bar / restaurant

Dated rooms / sofabed too small for 2 big kids. Sound proofing is non existent - very noisy with beds / furniture from other rooms. Musty smell by lifts. Nothing like the 5 star resort itd advertised as. Very disappointing

Great property, location, food & staff!

location near to beach

noisy under construction

swimming pool

room was terrible - there is construction work down one side of the building starting 7am each day which they didn’t disclose before. It affects 25% of the rooms. staff are unhelpful.

location, pool area

staff very inattentive, several problems, no addressed including over charges

Good

Cassiano the conciere was exceptional in assisting in all situations, he went way above and beyond to ensure we had a truly enjoyable holiday. Food and service in the restaurant was excellent. We didnt have portuguaise language but the staff made sure there was someone to help translate. Lucas and Adriano were just 2 of the very professional staff who served us. Excellent range of food for breakfast and super staff. The property was very clean and well kept. Loved the towels and lesiure facilities on site

Some little ants in the bed rooms.!

Breakfast was very good and the facilities were great

Not a complaint but a bit more English from staff

Wonderful breakfast, great staff. Beautiful Mother’s Day homage. The front desk was very helpful and professional. We are very impressed with Leonardo. Kind and very professional. Very good experience with Transfer Tour.

Lack of Some chairs in my balcony

Extremely incompetent reception staff ..many many mistakes in account department too

Stuff at the reception not speak at all English.Very unfriendly and accounts department many mistakes in doing basic calculations!!