La comida y las instalaciones del hotel son buenas. El equipo de recreación

La atención del personal en especial en la recepción, los mozos y el personal de las barras, la cucarachas en las dos piscinas, las sillas del comedor muy sucias, la poca reposición de comida, la falta de gerenciamiento, la mala predisposición en la atención, no poder dormir la siesta en las habitaciones que dan a la pileta por la música de la recreación, la falta de utensilios para poder comer, la falta de reposeras, las interminables filas que hay que hacer para todo, la falta de toallones limpios.

Las instalaciones y la atención del personal

El colchón un poco gastado, la ducha salía poca agua. Las piscinas un poco pequeñas por la cantidad de gente que va

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Tuvimos un ataque físico y verbal en el.secror de piletas de parte de otro huésped, donde este tuvo un brote y de la nada empezó a golpear , la institución no hizo nada ni tomo medidas, por el contrario el gerente se hizo presente recién a las 48 hs vía telefonía cuando ya no estábamos más alojados , el resto de la estadía la tuvimos que pasar atrincherados en la habitación por miedo a seguir compartiendo con esta gente ! Un desastre la seguridad y la gerencia ! Hicimos la denuncia

The place and the confort. The pool bar was nice and had some food in the afternoon

The bottle of water that they gave us had bad taste. Cordoba is the name of the brand. My room didn't have refrigerator but othes room had. My bathroom didn't have bathtub faucet. The place didn't have good food for vegetarian people.

The hotel looks like a monastery in the country - which indicates what tranquil and delightful a place it is. The food was great (only the breakfast felt less perfect when compared to Brazil). Argentineans eat mostly sweet things in the morning (croissants and pastries), while some of us prefer salty things. Argentineans also like pork dishes and pork cold cuts. For people who don't eat pork, the options in terms of food can often become very reduced. The hotel should be made aware of this as well of vegetarian vegan dishes (in Argentina, these things should be explicitly included on the booking form). Everything should be in Spanish and English. (This is a great hotel, and this small details will help it grow as an international establishment.) The staff were lovely and helpful (full marks to them). The all-in formula includes everything (even drinks, alcoholic and otherwise) practically round the clock. For tea drinkers like me, this was a much welcome extra.

I didn't know that my booking was for a studio in the Posada, which is not the same as the main building. Walking across the park, the Posada is about 50 meters from the main building. However, to find it with your car was difficult. I arrived at night and had to drive for about 30 minutes in the dark -and it is in the countryside- and ask at a house into whose drive I accidentally drove for directions. The hotel should signpost the route to the Posada at every step and bend of the way.