Nydelig pent og rent. Flott basseng, super frokost, parkering på området og flott rom og balkong.

Vi fikk dessverre ikke rommet under 26 grader. Vi ringte resepsjonen på kvelden, men kunne ikke få hjelp siden vi ikke snakket italiensk. Det ble lite søvn og da hjelper det ikke at det er pent og rent. Overrasket over at en nattevakt ikke kan hjelpe med litt engelsk og litt velvilje.

All is good except bed.

Mattress is not so good.

Almost everything: the location close to the lake, the pool is amazing, the place is very quiet, teh staff. The dinner has been very tasty, as well the breakfast. The room very spacious, as well the bathroom

The bed was not so confortable, it looked like the spring mattress (usually I prefer latex mattress) was quite aged, the only way to sleep was to stay in the middle. Also the door of the bathroom was not perfect. I mean the hotel was excellent, but you expect perfection from a 5 star hotel

everything

The boutique feel, it was truly luxury!

N/A

Fab breakfast Location wonderful Attentive helpful desk staff and at pool Lovely pool and gardens

Pool was fantastic. Breakfast was good

That I couldn’t stay longer :)

The swimming pool area is beautiful, there are plenty of loungers and it is a relaxing place to spend time. You have to wear a swimming hat in the pool but the hotel give you these for free.

Our room was quite basic, and the bathroom particularly would benefit from modernisation. The bed was two twin beds pushed together with no attempt to make it look like a double, and was extremely uncomfortable (as were the pillows). The aircon did not work properly, and despite reporting this to reception it was not fixed during our stay. Breakfast was a bit of an odd experience - it’s set up as a help yourself buffet (with limited choices), but you have to ask for basic things like milk and hot water. There is hot food available but nobody offered it to us, so we didn’t realise this for the first two mornings. The most frustrating and disappointing thing about this hotel was when we returned one night at about midnight. The gates were shut and there was no way of getting in (you might think swipe card access for guests would be provided). We pressed the bell several times with no success. We had to call the front desk and it took 10 minutes for the night guard to answer the phone and let us in. We reported this the next day and the staff were not at all apologetic.