Everything was more than good. From our first step in until our checked out we felt welcome and that someone would take care of us. Guys at front desk ,guys in restaurant ,mades in the rooms, all of them are more than 5 star staff.

There was nothing to dislike.

very clean, spacious room and balcony

the elevators

the silence

the bathroom

Great location for exploring this area of Tuscany, and walking distance into town for a good selection of restaurants. The staff were very helpful and friendly. Our room was a good size, clean and comfortable and had everything we needed for our 5 night stay. Breakfast was very good, but you had to avoid the tour groups as it was a bit of a bun fight, don't go down for breakfast to early! The hotel also had a washing machine and dryer.

great location

coffee machine and breakfast awful. No glass or anything in room.

Great location in the heart of Tuscany. Everything was perfect.

pros: good location, clean bed, very good breakfast, nice staff, free parking and good amenities!

cons: hotel is very dated!

The breakfast was beyond amazing. Exceptional value for money, with an overall low cost, but fantastic bedroom and parking. I couldn't have asked for more

I had a mosquito in my bedroom. That's literally the only thing.

Location was great 👍 ..Big all you can eat breakfast. Eggs , bacon , meats, cheeses, breads, sweet breads, fruits, coffee, juices, water..They also have dinner very good a new menu every day. Staff was very friendly and helpful and Sarah helped us with more local places to visit..Front desk all of them were nice and helped us with what ever we needed. Lucca was great. Nice young lady helped us alot.. her name I can't remember but she was sweet. .. Great budget hotel...

The bed was a little firm..

Breakfast was satisfying. Good selection of sweet, savoury foods, cereal, yoghurt, fruits, breads, bacon, eggs, pastries pancakes machine was a bonus! Coffee was good and the outside patio with cushioned sofas and umbrellas was the perfect spot to have a cup in the morning Location to the town of Montecatini was ideal and made eating out and exploring very accessible Staff were great and answered all of our questions- recommendation of food places, free parking on roof, free use of bikes and access to nearby gym- exceeded our expectations.

good place to stay there for couple of nights, free parking, walking distance from downtown, supermarkets, etc. rich and delicious breakfast with with variety of possibilities.

N/A

it was clean and staff was very friendly, free and easy parking

neighbourhood, not really clean and a bit deserted. and not really a lot of facilities. breakfast was ok but no vegan options although we indicated this before coming over. no glasses , coffee machine in the room. not really a 4 star hotel.

Beautiful room Very pet-friendly, there was a dog bed in the room, dog was allowed at breakfast Very kind helpful staff Free parking and perfect location

Kind staff, the room was clean and nice. We stayed here to travel by ferry in Livorno and to travel to the neighbouring cities, and for that it was a perfect choice.

There were no bad things.

Spacious and big parking available.

Nothing to say, everything was perfect when we stayed.