Everything was on site as it has a restaurant and bar, I was even able to take some late sunshine in february and have a relaxing beer when I arrived. There is also a fuel station 100m away for refuelling. I was sceptical about it being quiet due to the closeness of the autoroutes and especially as I was at the junction of two main corridors. However, I was hardly aware of anything happening when inside the building or in my room. I personally liked the size of the room and the layout.

The car park was very public and right in the crook of the major road system and it was very busy. When I arrived there were 7 or 8 young men with fast cars and mobiles hanging about with nothing to do watching everyone coming and going. It could be harmless of course but there is no security at this car park and it is right on the main road junction> I wouldn't recommend it for a journey like mine where I had a lot of personal stuff (not valuable) I had to leave in the car overnight. The second issue is that there are a lot of tradespeople dominating the car park and restaurant / bar in the evening and early morning, possibly 80% of the customers. Personally it is not a problem for me, more a recommendation of good food and prices. However, it is not great for customers wanting a leisurely breakfast as the process will be quick and to the point.

Very convenient access to the motorway. We had dinner in the bar area, excellent food & the staff were very attentive.

unhelpful staff

This was a clean and generally comfortable hotel at a good price. The hotel is conveniently located near the motorway but, not too close as we were not aware of traffic noise.

Our beds were hard and not the most comfortable. I found it very difficult to get comfortable and was as a result very fidgety all night. This was the only thing I didn’t like.

The hotel is dated but extremely clean. There is a fuss-free easy booking and check in system. The room was quiet and comfortable. which was a godsend to us when we decided to pull in off the road for the night after travelling for many hours on the motorway.

I would have liked a bottled water in the room. Croissant or toast with tea or coffee and orange juice is the only breakfast option which would be good to know when you book for €5 as I would have decided to pay for the breakfast available which looked delicious. The additional private breakfast which is paid for separately had a lot of choice and variety. The Aircon takes a long time to start working but it functions well after a while.

Excellent position on motorway, clean and reasonably priced, can arrive at any time if night if needed

Had to hunt for staff at check out

We always use the hotel. It's perfect for us.

Nothing

Dinner in the evening was very good and good value. Also rooms are very big and comfortable.

Not very dog friendly. Dog not allowed in reception or any of the eating areas including the bar. They had terraces but not allowed to have meals on the terraces so the dog was not able to be with you. Location very poor. On an industrial area with no local amenities.

Location was perfect for our purposes. The breakfast fresh and fast however very small. One had the option to order more at extra cost. The extra food my husband ordered was excellent.

We were disappointed- to say the least!- when 2 people entered unmasked- the 2 were known to the staff. Our bathroom- black mould has already grown on the sides- as per the attached pictures.

We always stay there, it’s beautiful, clean and they except dogs,

The people who run it are amazing, very accommodating, the bar is good with a good selection of food, you don’t have to book breakfast but can get some anyway

near the A23. it did have a Spanish style restaurant that I didn’t have time to use.

a very industrial area. sheer had black mould

convenient for our journey, large room which helps when travelling with two dogs.

We always use the hotel, as for us it's perfect when arriving and leaving the Costa Blanca Spain

Rain

Rosa the receptionist! She was amazing!! I was traveling on my own with my small dog and needed food for myself after long drive. I was not able to eat inside the restaurant as dogs not allowed nor was I able to take any restaurant food away instead. I was able to sit outside with tapas from the tapas bar however but was unable to go into to choose the tapas I wanted with my dog as this was again, inside the restaurant. Was very awkward! Rosa cake to the rescue and offered to hold my dog at reception with her whilst I went about my business of ordering food and drinks for myself to take outside. Could not have managed otherwise. Thank you Rosa! Couple of the restaurant girls were rude/miserable and shouldn't work in hospitality. Similar situation later when I was sat outside with my dog. I wanted to get another drink but had to go inside restaurant and couldn't with my dog in tow. There were a few girls working and one was outside collecting glasses etc so I asked her if she would like grabbing me a glass of wine to help me out. I know it's not the "norm" in terms of service but it would not have harmed for her to have brought me a drink seeing I was stuck unable to go inside. She was going inside at that moment with glasses in hand and just said "no" and that I needed to go inside. Luckily a couple arrived at table next to me so i asked them if they would mind holding her whilst I got a drink. My point here is there are people like Rosa who go that extra little mile to help and provide good customer service in exceptional situations and then there are those like the young waitress girls that just say "no" and aren't willing to bend or help. Overall it was a great stay. Tapas was tasty and plenty of choice. Room was clean and tidy and Rosa was great so that's the reasons for my scores. Would have been higher if not for the rude unhelpful girls.

Summarised above. Couple of rude unhelpful girls in restaurant. Not willing to help or go out of their way for a customer unlike the lovely Rosa. Traveling alone with a dog can have it's restrictions at times in situations like that so if it weren't for Rosa I would not have had any dinner. There were kids running up and down the corridor all night (till very late!) Which kept me awake and kept upsetting my dog. That was annoying but not the hotels fault.... just parents letting their small children run around like the hotel is their own playground.

Just off the motorway. Price very good. Food inexpensive.

On an industrial site.

The hotel staff were very friendly and the room was huge, we could not use the restaurant as we had our dog with us and they are not allowed in, so cannot say what the food was like.

No tea or coffee facilities in the room. This may be due to Covid restrictions though.