How old the hotel was and all the wood and carvings. Room was large and met our needs. Able to park our motorbike in their garage for an extra €9 per night

No tea or coffee facilities in the room.

The character of the hotel and its deco. It was rustic and all in line with its setting, age and style. We loved the typical German style.

It was a pity the hotel was low staffed and therefore they were not able to run the restaurant, which seemed like a wonderful setting in the cellar.

I recently stayed at the Hotel Graf Rolshausen for a holiday getaway, and I must say, I was thoroughly impressed with my experience. The check-in process was smooth and hassle-free, and the front desk staff were friendly and welcoming. The room was spacious, clean, and well-maintained, with all the necessary amenities such as a comfortable bed, flat-screen TV, The bathroom was also spotless, with clean and comfort linen. One thing that stood out to me was the hotel's breakfast, with great spread The hotel's location was also a plus, as it was centrally located and within walking distance of many restaurants, and attractions.

The breakfast was oke! And the waitress was very kindl! The rooms are very nice

The owner isnt very kind at all !!! There is no restaurant open because there is no personel , so also no place to sit down! Nothing to read or someting on the room .so empty as if you are not a guest ..not any paper with a welkomwoord or so! And also very less soap,really for the money it s not worth to go here..The sheet on the bed is strange, as if it has been used before and it is very light and also was it very hot on the room .Much too expensive.!!!

What a lovely hotel! We love the decoration. The breakfast was super nice!

Wi-Fi. I needed to work a couple of days and got kicked out of meetings because of the weak Wi-Fi.

a good feeling of oldie time, nice antique look 👀

no parking

Space, location

nice clean hotel

people working the place where not so easy going

good location large room nice touch is the jacuzzi lovely dinner in authentic cellar

the room needs to be redecorated. too many styles together

The dining area during breakfast is so amazing. The receiving area looks very sophisticated.

The receptionist is not friendly and cannot speak even basic English.

The location was perfect

I asked prior to arrival for a vegan breakfast, I got answered that they only serve meat with the breakfast. For my dog they asked an extra of €16 it should state on the website how much extra it is not just that extra charges could be applicable. When arriving I almost got scared and not by the adams family looks of the hotel but by the owner who rather had us gone and gave us the most unfriendly welcome I have ever had.

very old historic property in excellent condition right in the centre of town, but still in a quiet area. Room 32 on third floor was spacious with classic German oak furniture. The super king sized firm bed remarkably comfortable and the linen a joy. Pillows and duvets super soft down. The included breakfast was a good example of a solid German meal.

Coffee and tea making facilities would have been nice. The large jacuzzi fine, but the shower arrangement not the best.

Spacious room in the middle of the centre of Monschau. Friendly staff.

The last day of our stay the juice was past due date and the bread felt old, other than that we had an ok stay.

bed was doorgezakt

location.

nothing much to dislike.

breakfast and room are ok.

The hotel is old on the outside but also on the inside: So if you like vintage, this is it! There is no elevator and we were at the 5th floor, wich is not very comfy to go up and down with your stuff . They ask 8 euro for a dog a day. You may say that's ok, but for the 2 small doggies we have they asked 16,00 wich is a bit exagerated. you cannot park your car in front of the hotel. The staff tells you to park it at a general Parking. They say you can buy a ticket for 24 hours but that is not possible. You can only get a parking ticket for 2 hours max.

Nice location, nice shower.

The breakfast was really basic, not much options especially for a vegetarian. No toaster, no vegetables (except tomatoes), nothing special for the price. The stay is really not worth the price.

Very large well equipped room. Breakfast was high quality & plentiful

No parking at hotel & €6 per motorcycle per night to use there garage

Fantastic hotel in perfect location. Very good breakfast, standard fare but all really fresh and tasty.

Very small point, but Wi-Fi password ought to be standard issue these days. Either on arrival or as part of general nfo sheet in the room. We brits also like to make a cup of tea when we first wake in the morning.

Very clean Very good location Correct staff Charming hotel

Wifi didn't work well The rooms are a bit noisy

Spotlessly clean with exceptionally good decor as if it had recently been refurbished. very nice breakfast - everything very fresh and beautifully presented. This is a first class hotel.