the view is amazing from the hotel. service is impeccable and the crew is extremely nice and friendly.

View

Could do better with maintaining the room - furniture, A/c etc

The hotel and staff are good. But it is a 20 minute up and down hill hot walk to the Old City but past the Garden of Gethsemane which is so peaceful. The breakfast is fine and the view from my room was marvellous. The staff was very helpful.

I realized that a hotel along the tram line would have been more convenient. There were no restaurants near by at all but a fruit and veggie shop at the end of the road and a convenience shop across the street.

The staff is nice and easy going. They do try to accommodate our needs. The senior man who helped with the luggage is very friendly. After the very unpleasant first night I found my booking details and early next day I said I booked the quadruble room and the picture on booking.com. it should be much bigger. The staff (different from the check in one) gave us another room which has a mountain view. That is the true quadruble room! Thank God. If we had to stay in the tiny room it would be miserable and our family would have a very bad memory of Jerusalem. The room is clean and bright. AC is good (except there was outage 2 nights at around 3 or 4 am - on purpose? I sweated to awake) Also the breakfast area on the top floor is excellent and marvellous. The staff is diligent and is attentive to the availability of food. The fresh tomatoes, cucumber, watermelon and bread are good. Price is affordable and it is good if one can lower the expectations.....but coming from North America it is hard! The facility/building can be inferior to the worst motel in Canada. Yet, dye to the dry hot climate there is no pest or bugs so at least I did not need to worry about that. Only flies in the breakfast area :p

I booked a room for 4 (3 adults and 1 kid), the classic quadruble room. When checking in I had to add 300 NIS because my younger son is 16 years old. I was told that in the booking it shows my child is age 0 so they didn't charge. It was my 4th stop in Israel and I did the same for booking 3 adults and 1 kid age 16 so I didn't know what happened but after a short discussion I paid anyways, they said we needed to wait because they had to move a bed to the room for the forth person. I said why, it is a quadruble room isn't it?! The room is super congested and we couldn't walk between the beds, not to mention to find place for opening the luggage. The grout of bathroom is moldy - all black and the shower head holder was broken. There is no ventilation in the room. For the included breakfast, the staff is nice and diligent but his smoked 15 feet behind us at the couch, even there's a sign at the reception that no smoking is allowed in the whole building. The breakfast was the same 3 nights we stayed there, and some cold cuts tasted bad (pretty sure they had turned bad) and the butter were melted. The fried eggs were soaked in oil. I did not dare to eat the cheese and cold cut after a bite because they were not fresh. And I had a feeling to puke after eating some tuna fish (weird taste also). The place is like a vintage. This is the first time I visited Jerusalem so I didn't know what to expect. Passing the narrow streets before reaching the "hotel" I thought maybe it is like a developing place? And for the parking part one has to go ask someone to open the gate everytime you go out or return. The street is super narrow(1 car's width but not a one-way street) but there is so much traffic. The carpet may not have cleaned for decades.

location

bathroom

All right

The carpets had thick mold growing in it and so did the shower. Extremely unsanitary

The view was nice

We were given a room that had not been cleaned (dirty towels on the floor, bed had been slept in). The staff gave us another room, but it had stained carpet, was run down, patio door didn’t lock, hallways were dirty. We cancelled after one night, but was charged for two. Couldn’t believe the price for the accommodations. Staff was very nice except for when we cancelled.