we booked one of the premier room right at the top of the hotel and it didn't disappoint. One of the most beautiful sun rises I have ever seen. Huge balcony, room warm and comfortable. Loads of hot water, decent nights sleep. Cheap bar. We will be back :)

we loved it

This was a last minute booking due to being too tired to travel back to the city that night. There was a lot of people waiting to check in and the staff were like workhorses getting through with no complaint. The room was basic but I didn't have fancy expectations. There seemed to be new carpets and it seemed like the bathroom had been adequately cleaned. Surprisingly the beds were super comfortable and the shower pressure great. There were lots of activities downstairs for kids and adults alike. It seems more of a hotel for families rather than romantic getaways. Despite the amount of people in the hotel (it was so full and lively) it was surprisingly quiet in my room. I didn't hear anything and had a good night's sleep. The best thing was the location - right opposite the beach and pier. Lots of great pubs around - recommend the Harbour Inn.

As a stopover, it was fine. I wouldn't like to stay here longer than two days. We had a beach view but there was scaffolding blocking it which obviously can't be helped. We didn't have a fridge in the room so couldn't keep anything stocked but the buffet and restaurants around are great so didn't need to. If you're bringing a car, forget about parking in the carpark. It was totally full for us. But we managed street parking and as we were only there for one night, didn't have any problems with that.

great location and room was clean

Didn't like having got pay for carpark, staff seemed a little stressed on reception

Very clean

Not much. The balcony.

Bad noisy plumbing. Scolding water. Noisy toilet. Bad bed. Dated 1690 on decor. We won’t stay again. Could have paid less for my much more elsewhere.

Nice location great views

Food was tasteless and disgusting .no hot water to shower , beds we uncomfortable and the rooms were very out dated no aircon or fans in the rooms.

Great location and good value, staff were very friendly and more than willing to help with anything. We used the swimming pool which was clean and monitored while we were in it. We used the luggage storage and the staff were really helpful. Great budget hotel.

As this is a large hotel obviously there are lots of guests so the lifts were busy but it just meant waiting a little bit.

Good location in centre

Dirty single room, not cleaned properly. Stained bedding, food waste in bin, grubby bathroom