The location and security was welcomed

The people who manage the bookings. False promises, avoidant, the list goes on.

Brilliant location, close to the Victoria and Alfred Waterfront, Cape Town Stadium and city

Decor were stunning, felt very luxurious Well kept building

Perfect location

Checking in was challenging

Very spacious flat. Staff very friendly. Excellent location. Good value for money. Very convenient and secure on-site parking.

In master bedroom, plug on the one side of the bed are behind the headboard and difficult to connect a phone charger. Would be nice to have a short extension to give easier access.

Everything 👌🏼👌🏼

The freezer was mot working.

1. Breakfast was not included, but there is a vibey coffee shop right at the hotel's entrance that serves good coffee and breakfast. The spot is also in easy walking distance to any type of food you can think of. 2. Apartment is very spacious. modern and comfortably furnished. 3. TV is connected to the wi-fi, so we had access to all streaming facilities. 4. Aircon in the apartment was great. Since the hotel is on a main road, not needing to open windows for cool air was a bonus. 5. Block-out curtains in the bedrooms was a big plus.

1. The concierge service at the hotel was hmm... 2. There is an additional R2000 breakage deposit that is requested upon arrival. Although I was messaged about this after I booked, I didn't see the message until I arrived. This aspect could have been handled in a better way. 3. This is a "self-service" apartment and we did not have any cleaning service. This was not a big issue for us, but best that other travellers note this.

nice building with good security in a very central location. nice restaurants nearby

a bit noisy from the busy road when having the balcony door open

The location. It's a walking distance to Woolworths (Where we could purchase our own Shampoo and conditioner, toilet paper and other toiletries which was supposed to have been provided at apartment) There are lovely restaurants and ice cream shops downstairs

-Yolander was not available to meet us on arrival so she was unable to inspect the apartment before handing it over to us. -The Apartment was not ready for us at check in time ( 3pm). Waited almost 2 more hours while the cleaner finished her meal (which was half eaten and placed in the middle of the dining table as we entered) while ironing up the linen to dress the beds and towels from the dryer and wash up the dirty dishes left by previous guests🤷‍♀️ I had to ask the cleaner to sweep out the visibly filthy balcony (which she was aware of but overlooked until I had asked for it to be done) and was also sent a prepaid electricity pin by Yolander on whatsapp to pass onto her which I had to end up punching in myself. - We weren't given 2 parking bays like we requested until after one of our cars (which had to be parked on the street) was broken into at 1 30am -This isn't a serviced apartment (which we took for granted as we booked through booking.com) Daily cleaning only is a separate charge of R350 Daily cleaning and linen change is R700 per clean -We were left with just 1 set of bath and hand towels each which we were expected to use for our entire 3 night stay there... There were a few extra beach towels which were horribly smelly. -No Shampoo and Conditioner provided as stipulated The Woolworths shea butter handwash at the basin was watered down and smelly (very deceiving as that definitely was not a woolies product in there) The liquid soap and body lotion left in the shower also smelt really bad.