The price point was acceptable Room was adequate for the price The pub was nice

Incredibly noisy. Everything was loud and made for an unpleasant stay. All doors slam in the accommodation and given (i believe) some rooms have a shared bathroom, it makes for regular slamming of doors. Unable to get a good night sleep due to the noise. It finally quietened down around 2.30am. Most of the noise came from directly outside my window.

Breakfast good

Bedroom overlooked by car park . No net curtain or shutters . Roman blind meant darkness or light .was unnerving to see a lone man sitting in his car able to look straight in my window for quite a while

Kevin and his team were very welcoming My room was lovely with a good ensuite Lovely wine bar and funky little beer garden

The only thing that could be improved is the pillows, they were very thin and plumper pillows would make it perfect! 😊

The staff were friendly

The room door didn't open all the way because the bed was in the way. And the bed was the smallest "double" I have ever seen. Not wide enough for two people.

It was a wonderful pub with wonderful accommodation.

There was nothing I did not like.

exceptional staff, very welcoming and great breakfast

The enviroment was lovley. The serves was lovley. Room was clean. Location was amazing. Garden was great

The window in the room didnt own very wide.

Good position and friendly service

The noise in the beer garden was a bit much at tumes, though it didn't reach the bedrooms

Lovely accommodation above the pub, tastefully decorated and full of character (but be careful of the low ceilings). We stayed in the Juliet Family Suite, very comfortable spacious main room with large ensuite. Separate children's room with low ceilings. Great heating. Breakfast was included and was delicious. 5 minutes walk from the station and very close to the centre of town. We didn't eat at the Rose & Crown as food options were limited, but there is a great pub directly opposite with more extensive menu and great food.

Check in was a bit mixed up, we'd arranged to arrive at 2:45pm and no one was there, fortunately there is a lovely covered seating area around the back and staff were there by 3pm.

we love this charming little pub inn

Very comfortable bed, hot shower, great location to the station.

I’d not quite clocked the bedroom overlooks the pub garden when we booked so it was a bit noisy until 11 every night. The stairs and bathroom are all in the eaves so there was a lot of squatting down to look in the mirror and to get back down the stairs! Also we were asked what time we wanted breakfast by email at 9pm the night before and our response an hour later then wasn’t picked up so everything was locked up when we got downstairs at 8.45 and we’re told to wait 15 mins whilst they set up. I think that should all be discussed at the start of the stay so there’s time to communicate everything across.

A beautiful little room, up a flight of stairs, into a hobbit door! Great shower, nice bed, tea and kettle.

Decor was very nice and basic and nothing to over the top. There was plenty of space for us.

We had one incident our daughter had the pad full out of the wall on to her. So that just need like a latch so it don't fall out.

A really nice cosy warm bedroom in a 16th century pub in the centre of pleasant historic Surrey market town. The bathroom was large, modern, and very clean. Breakfast offered a choice of cereals and porridge, fresh fruit, yoghurt, a selection of croissants, and a range of teas and coffee. Service was pleasant and efficient. Everything in the town is only a short walk away.

Probably slightly overpriced, but no complaints.

This is a very handy central location. Although on the small side, the room was very comfortable with an excellent bathroom en suite.

Great location, charming rooms and wonderful friendly service

I had a room facing the Main Street so being a light sleeper I was woken up by the street noise

Gorgeous decor, comfortable. full of personality. Fabulous breakfast and lovely staff.

Nothing not to like!

The hotel is absolutely gorgeous - the building and the rooms all have so much character. The staff were friendly, helpful, and very efficient. We also really enjoyed the continental breakfast with fresh fruit and hot pastries. The room was very comfy with a great shower, and tea, coffee, and a kettle available in the room. The food served in the pub downstairs is also absolutely delicious.

The only complaint was the bed was quite small. It was however very comfortable so this is really very minor and did not detract from our stay.

wonderfully unique and beautifully decorated

nothing

No English breakfast,

Everyone was really friendly and they went out of their way to help us on the morning we arrived. The bedroom was fab and facilities great. Great value for money.

small and friendly; really warm and comfortable room, very clean and the breakfast was great. It was simple but excellent quality - the fruit is the best I have ever had!

The noise but as it’s a pub it wasn’t a problem and it didn’t go past 12.30pm - it wasn’t a problem for me because I was tired and the room was lovely and location is absolutely perfect.

Warm room. Close to station and town centre. The friendly breakfast staff. The breakfast.

The stairs between bedroom and bathroom (room helena: family room).

central location. sweet, warm room. nice bar downstairs

no tv in room. very thin, cheap pillows, check in arrangements. basic breakfast

Really friendly check in - we arrived 3 hours before normal check in