Beautiful house would stay again 10/10

Before I begin how this home disappointed, I must compliment the Property Management Co - They tried their best and were on top to try to fix our problems but these problems needed more than a quick fix. This house needs more than a handyman and surface cleaning. Not one, but 2 bathrooms in the master and guest have broken faucets. Meaning you are not able to use the hot or cold water in the sinks. The handles have been broken for quite awhile because of the rust. The 2 dishwashers in the kitchen do not work. One of them had a sign that read “Do not use”. That would have been ok if the other worked but it didn’t. The 2nd sink in the kitchen sink leaks so they turned off the valve so you couldn’t use it. The landscaping was horrible. There were huge piles of leaves around the house (with lots of dog crap in it) but especially the pool area. Therefore, the pool was always littered with dirty leaves. The furniture (main couch) inside the living room is broken, it smells and the pillows everywhere look like it had been through several college dorm parties. Very dirty! Not one of our guests would sit on it. When I had exited the shower I put one of the white towels on the floor as a mat to step on - When I picked it up the towel was dirty brown - This house is beautiful to look at but truly is NOT worth the price you pay - This house is a party house that’s been used and used and is TIRED. ….we paid a fortune for a holiday house and got tired, dirty broken home. Beware!

We were very excited to stay at the LA Vibes home because it was the perfect aesthetic for a trendy group who loves old town. But when we arrived on the property we were surprised to find it had not been cleaned. There were multiple cigarettes and joints throughout the house in planters, walkways and toilets. There were multiple spills on the counter, cabinets, floor and the garage space reeked of warm beer with spills on the ping pong table and empty beer cans left around. Upon arrival the large trash bin was completely full with previous guest garage. The 8 white bath and hand towels provided for our 12 guests had brown, black and yellow stains on them which required us to bring our own towels for our comfort. FYI household items (ziplocks, foil, spices, extra trash bags etc) are not included with your stay. The beautiful camelback view featured in the pictures of the home can also not be seen due to overgrown hedges; you can see camelback from the neighborhood but not from the back of the home as pictured. The casita portion of the home does not have a bathroom and the featured futon is ripped/peeling and stained. We also had issues with the outdoor lights as they did not turn on during our stay. Although Goodnight Stay sent cleaners, they were there all night and we were unable to utilize the property as we planned on our check in date. They did not send anyone for the lights, microwave or overfilled garbage during our stay. The house itself is stunning and there is plenty of space to entertain a large group without feeling like you are separate from anyone. We had a girls weekend and once the property was properly cleaned we could begin our weekend, however, it was unfortunate at the expense of the property management that it was not prepared for our stay causing us to lose an entire night.

I loved the house and the costumer service. My only issue was that if you want the pool heated you have to pay for your entire stay which is ok. But the pool wasn't heated and the jacuzzi wasn't heated until my last day. Hopefully I get reimbursed a portion.

Had a wonderful stay at this house. Went with a group of friends. Heated pool was a must in November. Enjoyed the fire pits and out door area. Lots of room, great finishes and appliances. Unfortunately the dryer didn’t work during stay, there were random items left by previous guests that weren’t removed.

Ruined our whole trip! I NEVER complain, so feel the need to share. The reason for our stay was to relax and celebrate my 40th birthday in AZ. We wanted to enjoy a pool and hot tub, so we chose this house for that factor. Unfortunately, the worst possible situation Happened and the company was NOT TRUTHFUL with the issue. I requested and paid $375 extra! for pool heat months in advance. They require at least 5 days notice to ensure heater is turned on and water has time to heat up. I also followed up a week before our trip to make sure the heat would be on, I read one other review from a while ago w the same issue. Assumed it had been remedied. I was informed it would be on. Not until the DAY OF MY ARRIVAL the company messaged me and said the heater was not staying on?! When the heat needs to be turned on for at least 5 days? They said they already sent a technician over to check it and would find get back to me. I then followed up they said they could send a technical over(even though apparently one had already been there?)No one ever came. Then stated the owners informed them that the heater was broken(duh) &out of their control. We went to visually inspect the heater and it’s so obvious that no one has touched that thing for ages. Full of leaves and debris/front panel missing. We weren’t able to use the pool and had to pay at a different hotel just to swim and relax. The house looks great but needs some work. These are worth mentioning. Cobwebs, dishwasher not cleaning dishes and disposal not working ,coughing up disgusting old debris. No dish towels, pillows and mattress stained under sheets and cases . Dryer is so loud and clunky. So many switches that don’t work. Faucet in one bathroom broken/no hot water. No instructions for anything so Be very careful in the master shower. They have a steam feature option you turn on w a tablet style thing in the shower. didn’t realize I was turning on and boiling hot water/then steam was spraying on to my feet! I would have liked this feature if I knew what to expect and I don’t think the hot water is supposed to spray from it, just steam? FYI the modern kitchen dishwasher isn’t intuitive to open and You have to knock twice on the outside to open? Googled it. Surprised it hasn’t broken it yet. Good location, liked the sliding doors. Nice backyard but couldn’t enjoy it fully:( Refunded the $375 but never responded back w request for compensation or further refund for false advertising /transparency.so sad

Perfect spot for 11 girls all weekend! More clear direction around pool heat would of been nice (hot tub is not heated unless paid for) and trash stuff (no big trash bins on site) but everything else was perfect!

The house was as advertised. Really great home, close to old town Scottsdale, great amenities. Property management provided prompt response to all questions