The communication before our stay was excellent, questions were answered clearly and promptly. The staff at the hotel were exceptionally friendly and helpful. The food was excellent.

The entrance to the hotel was quite hard to find, but it was close to the shops.

Location, Breakfast

Disappointed that as hotel guests, but on bed and breakfast basis, we were not able to have dinner at the couple of hotel / residence restaurants as they were for half board guests only ... not such a bad thing as were able to explore the various lovely restaurants in Belle Plagne, but it would have been nice to have had the option to have dinner at the hotel.

The hotel Balcons Village in Belle Plagne is excellent. An absolutely perfect ski hotel, with stunning scenery and cosy, wooden lined rooms. The hotel accommodated our request for 2 rooms close together (we were travelling with 2 teenage children) by giving us interconnecting rooms, and also rooms that faced the slopes, which was wonderful. The staff of the hotel are absolutely fabulous - super friendly and extremely helpful, every one of them. All the staff go out of their way to make your stay easy and comfortable, which I've never experienced to this level before! Lovely breakfast, much appreciated by all of us, with plenty of options.

Rooms were a tiny bit on the small side, but you kind of expect that skiing in Europe! They were also a bit warm, but hey, that's way better than being too cold. Bit hard to find and get to the pool, but we didn't choose the hotel for the pool so it wasn't a problem. Hotel was slightly difficult to navigate as we couldn't quite grasp the concept of the different levels - it might just be us tho!

Hotel is perfectly located if you want to ski both areas and requires just one lift to access the Les Arcs area. Staff at reception were friendly and efficient, rooms clean and to a good standard.

Breakfast was poor in terms of service and availability of food. Staff seemed more interested in looking at their phones than serving guests.

lifts not working well to get to piste from ski room

Efficiency

Early bar closure

Good location for ski-in, ski-out. Nice swimming pool in adjoining building. Rooms very clean and comfortable.

Nothing to dislike.