Fabulous hotel, very elegant and comfy beds

I loved the breakfast! Definitely a high standard and the best I had on my trip. Huge variety, not packed in plastic, also biological, fruits..... Access to the hotel was easy as it is not directly in the center but within a 10 minutes walking distance.

The room was very small (even for one person) and some maintenance should be done as there wer lot of signs of wear and tear.

Staff and location for the Exhibitions

We liked the spacious and dog friendly rooms, friendly staff and the secured parking.

The staff was friendly and welcoming

Desayuno completo. Localizado a 5 mn del centro. Pet friendly.

Limpieza, comodidad, cama excelente

Nada

The size of the room The size and confort of the bed The shower was amazing The staff The location : a 15 min walk from Plaza Mayor Bus stop in front of the hotel Calm area

The temperature of the room : very very hot when we get there

very friendly staff lovely breakfast

Walking distance to the city center

Staff didn't speak English very well, strong cigarette smell in the room

GOOD TAXI SERVICE IN OLD TOWN

LONG WALK FROM OLD TOWN

without previous notice we had to pay 25 euros for our dog.

location. clean

small Bath room. cheap finishes

Nice quiet room. Breakfast very well organised and extensive. Helpful staff. Parking available under the hotel.

Nothing

We made a reservation at hotel NH Ciudad Valladolid and we were moved to this hotel NH Balago located far from the city center. The rate at booking.com from the reserved hotel was 40 eur more expensive than the NH Balago. Although the hotel did not charge 25 eur for our small pet we ending paying 15 eur for this change. The room a/c was not efficient.

Breakfast was all you could expect in the circumstances. The Duty manager was very helpful and managed to get us a good evening meal. Which was just as well as there was not a single restaurant open at the time we wanted to.

A quiet room and a goodnicght sleep.

Breafast wash in a box (corona)