Location. Staff

Nothing

Very nice location and helpful and polite staff.

cleanliness, staff, very comfortable bed and... a window view to the neighbors ;-)

I generally don't like the balkan type of bathroom

Location was great, room was clean. Extension lead was available which was very thoughtful. Bed were comfortable. You can park on the streets around the hotel, parking is free.

The hotel has only 1 parking spot dedicated for guests.

The room was exceptionally clean and the staff were very kind to us. The location is perfect because it it near to the city center but not exactly in the very middle of the city. All in all, great value for this amount of money!

Value for money. The bed was really comfortable. The location was good - close to the center. The shower was good. It was the cheapest, modern-looking hotel in Ruse. I totally recommend.

It's not isolated so you can hear around. However, it was a quiet location.

Booked a day before and to my surprise that wasn't a problem. Staff went beyond to make us comfortable during our stay. Perfect location, shops near by, fringe in the room. Clean and warm.

I would make a suggestion to put kettles in the rooms so guests can have hot drinks in the mornings.

Get us ahead of time! The attitude was disgusting! There was no kettle! There was a sofa that opens and not a bed!

Get us ahead of time! The attitude was disgusting! There was no kettle! There was a sofa that opens and not a bed!