Location is generally ok, but the town of Canmore is kinda small anyway

I probably should’ve checked the detail before I book the place, but it really made me feel uncomfortable when they send these in DMs: 1) there’s an agreement to be signed before entry 2) a deposit of $500 I’ve been staying in 4 star hotels in Banff and Calgary days before, also some airbnbs along the road trip, none of them have these kind of prerequisites, I understand it’s written in the detail descriptions but I would definitely avoid this if I were aware of this fussy process. They even have a long list of check out checkboxes for guests to complete before you can get out of the place, which made me stressed, I really thought about canceling the order even though I’ve paid already. And this made me feel dumb to pay the $200+ Service fee+tax, if I have to basically get everything “well prepared” (including placing the TV remote control right back to the place, tie up your garbage bags etc..)before they can clean it. Other stuff that made us feel uncomfortable: If you forget to return the parking pass, which is only a plastic card, they are going to charge you $200 for that. Everything about this place made me feel stressed and anxious, sometimes threatened. It made me feel like I’m visiting my parents’ place, I do not feel relaxed at all. No coffee & tea provided at this price(similar price to 4star in Banff) Heater in master bedroom is noisy at night. If you are looking for a simple hassle free leisure trip, I would not recommend this.

beds comfy, en suite bathroom, hot tub nice but why only 3 jets working - some supervision is needed there as there were some loud drinking people one time we wanted to use it.

coffee pretty stale, and the carafe didn't fit the coffee-maker. very limited tea selection. extremely awkward kitchen layout unless you are over 2 meters tall. Why only one soap for two bathrooms? Could have used a desk somewhere. Could not get the sound to work on the TV. The link to get my personal page for the property did not work so I had to call several times to get access to the room, the pool... never bothered with the TV

Nice pool ,you can walk to the city of canmore,not far to Banff,overall good location.

We don't have a parking pass for 3 nights and its hard to find the parking spot, and the bath tub so slow to drain.

The chalet has peaceful environment, complete functions and particular decorated.

the carpet in the room is a little bit old

Very cozy place to stay. Comfortable beds, clean rooms. After long day skiing, hot tub is great treat for adults and big outdoor swimming pool is defo a huge fun for kids. Kitchen is fully equipped, lots of pots and pans. Plenty of towels in the bathrooms. And we looooved heated floors! Owners are very caring and check up on you every some time. Defo made us feel like their guests.

One parking stall per unit only. If you travel with two cars, you may need to park other one on the street.

Clean beautiful family friendly stay!! Excellent location! Host was happy to help and answer questions!! Highly recommend this stay!!

So so, not comfortable as our expectations

Quite old and not really maintained well as we expected

Good location Clean place

Everything was good 👍