The rooms were great. Beds were extremely comfortable. Staff was excellent.

Breakfast kept running out of food, such as bacon, eggs etc. The eggs were extremely dry.

The hotel is attached to the convention centre and as a guest you can use their gym and pool. Both are amazing. The staff is friendly and helpful. The beds are super comfortable. Breakfast was good, no complaints at all.

Clean hotel with comfortable beds and breakfast was included.

Clean and modern decor and good room size.

Breakfast was very messy. There was a full bus of tourists at breakfast but the hotel didn’t seem ready to handle so many people at one time. Many food items were missing and they even run out of coffee at the end.

Convenience. Location. Super clean.

Hot water runs out quickly.

Location was great. Close to Spinnaker's Landing, shopping, restaurants. Everything was pristine and attractive. Staff were very friendly and knowledgeable.

Very nice , clean, staff were amazing. Newer property so our air conditioning was not working 100% properly however they discounted our rate as a result which was kind and unexpected.

Nothing it was excellent

The staff was lovely

Terrible location “Oceanview” was highly exaggerated No hot water both Friday and Saturday, at one point there was no water at all Extremely expensive for a standard room

Having a comfortable bath tub.

Very modern and clean

connected to credit union place

nothing

I was attending an event in the attached recreation complex so the location was perfect, and I will stay here again for this reason. The staff were all very friendly and wanted to be helpful, and the breakfast was great.

the information about the pool availability was inconsistent (printed info from the front desk said it opens at 6am every morning, but it didn’t open until 7 on Saturday - staff wasn’t clear on the pool hours either so wasted time giving me a second key card to try and access the pool which didn’t work); the low flow toilet didn’t flush properly and most times I had to open the toilet tank to manually pull a piece to refill the tank so it would flush; and when sitting up in bed resting against the wall to watch tv the mattress slides away from the wall - there’s nothing at the foot of the bed holding it in place.

The hotel is connected to the arena. You have a very good set-up.As a bonus, the Blizzards won both games to eliminate the Capitals.

The location was fine. Easy to find. Close to amenities in the area.

Hotel caters to hockey teams as it is connected to an arena. The kids tend to be loud, play and run in the halls and take over the breakfast area. They were taking large amounts of food whether they intended to eat it or not.

clean

The location was great. The breakfast was your typical scrambled eggs and bacon and sausage. The bread and jams were good quality. The staff were professional and supportive. They told us they had a heating issue and they were right. They have been attempting to get it fixed and were trying hard. Our room had issues with the heat and the fan went all night blowing cold air. When they get that fixed it will pleasant. The were very accommodating and were fair when we checked out giving us a discount due to problems we had.

The heating system. However they had just opened a few days prior and we’re trying to fix issues with their start up. They had a special guest activated heating system that was not operating very well. Great idea to save heat and money that was not functional yet !

Staff was friendly and extremely helpful accommodating my family and our infant. Awesome veiw of the ocean from the top floor - ive never been to PEI so this was a nice place to book. The Rooms were comfortable and well laid out - a touch small, but it IS MICROTEL - and we did expect smaller rooms! Good location away from all the hustle and bustle of summerside, well worth the stay :)

Rooms stuggled a bit to warm up.