Pool

Toiletries

did not have breakfast at the hotel

Staff at the front desk was really rude and also did not answer our questions properly, he was just looking to be done with us as soon as he could.

SUPER COMFY BED AND LINENS, LOVELY CRABTREE & EVELYN SHOWER PRODUCTS, BAR TENDER WAS SUPER NICE AND FIXED US UP WITH A LARGE PITCHER OF WATER AS WE WERE A BIT DEHYDRATED AFTER AN OVERSEAS FLIGHT.

WOULD HAVE APPRECIATED A LOBBY COFFEE BAR, SO I DIDN'T HAVE TO USE THE TINY MACHINE IN OUR ROOM. A SMALL BODY LOTION IS ALWAYS APPRECIATED AFTER A SHOWER, AS I WAS OUT OF MINE ON THE END TRIP OF MY VACATION.

Close to everything

Queda muy cómoda la cama

Están pequeñas las habitaciones para 5 personas

The room, bathroom, bed were very clean. The bed was comfortable, sheets good quality, room quiet. They gave us a warm cookie when we checked in! There was good soap and shampoo, good coffee in the room, and nice towels.

We checked in late in the evening from the airport. We called the hotel and asked how to catch the shuttle to the hotel. They told us the airport door and the name on the shuttle. We found it and arrived at our hotel easily...only to learn there was another hotel (nicer) with the same name. The lady working at the mistaken but nicer Hilton was rude and would not tell us how to get to the other hotel. She scrunched up her face as if it was unpleasant to talk about it and said her hotel was nothing like the other one and had nothing to do with hers. She told us to call the first hotel for help. We told her we had done that. She told us to go back to the airport and ask there. Both were Hilton hotels at the airport. I'm certain she knew how to actually get to the other hotel and that this has happened before, but she seemed annoyed that we were meant to be slumming but were going to her hotel expecting to be allowed inside. I felt like Julia Roberts at the dress shop. Big mistake. Huge. Before we left we finally talked her into writing the exact name of the shuttle we were meant to take, but she wasn't happy about it. Back at the airport, we called the first (correct) hotel again and a second person was again unhelpful, telling us the same info even though we told her this info had landed us at the wrong hotel already. In the end, we made it to the correct location. Both shuttle buses had "Hilton Doubletree" on them. It felt like a conflict between the two hotels and we got in the middle. We were just tired and wanted to pay for a room and sleep...maybe with a scotch and pizza by the time it was all over.

i didn’t have breakfast because it wasn’t included to my staying

nothing

Breakfast was good. Staff were so helpful, courteous and friendly. There was a day that we couldnt stay on for the breakfast. They were so kind to let us pack the coffee and bread. Location was good and the counter staff managed to arrange the airport transfer for us. All the counter staff was so attentive and excellent.

Nothing. the stay was short and pleasant.