The room was not what I expected and the toilet ran every 10 mins

It was nothing that I liked about that place

the service

The room was quiet. There was nothing else positive about my stay.

When I checked in the individual came down stairs dressed in street clothes. He opened the partition 6 inches so you could only see his arms. You could barely hear what he was saying. Then he charged my credit card although I informed him that I paid with booking.com. He didn't care and charged me anyways. I have to dispute that charge with my bank, thanks. Also the room was dirty there was visible dirt on the floor. I have pictures of the dirt. Not only am I not staying there ever again, I am going to actively tell people to stay away.

filthy with bugs & exterminators in & out of rooms unannounced. they pound your door down demanding immediate entry. the staff is beyond unprofessional I’m not notifying guests ahead of time. this renders this property unsafe that just anyone has access to the building & knocking on room doors. anyone could present as any kind of vendor. then I called the staff out on how unsafe this is and even worse. they lied & said they accompany the vendors. that was a lie. I don’t need to lie on anyone for any reason. the place was filthy & smelled like some (msrijuana) in the entire building. I left with my belongingness smelling. then in my case the room was $441.00 for a week. they advertise you have a kitchenette etc. what good is a kitchenette if you do not have pots & pans? & who goes to purchase pots & pans for a 1 week stay. the staff was so unprofessional making jokes about nonsmoking (cigarettes) but you will smell people smoking lots of other things here.

filthy, noise level )late night loud noisy not your average hotel noise like kicking of doors Pepsi machine was kicked in. they use bleach which shouldn’t be used in guest areas (allergies & chemicals like that in unventilated areas burns your eyes & throat) the place is so dirty I don’t know why the smell of bleach but it’s toxic. staff could care less about the property, property condition, or guests safety.

None

Poor customer service

Everything

Nothing

I was not fond of this facility AT ALL!!!

I booked through booking like I always do and when I get here they tell me they don’t have any rooms available on top of that she states to me it was also a three night limit when I was only staying for two. whoever the worker was that night never talked to me face to face even though she was available. I was just disgusted by the whole situation not to mean it was 10:30 pm I had just drove 3 hrs and I had my kids!!!!