We had a fabulous time at Serenity House! This is our 3rd time staying and we were even happier this time! So much space for everyone! Lots of parking and we come down for the dunes and what a nice place to come home to after a long day of riding!

Nice large home, comfortable for our family gathering. Nice location with nice view, plenty of hot water and space, ping pong table, large kitchen, efficient appliences, plenty of towels, and great balcony space/seating. Could use a little TLC. For instance, the bunk bed didn't look or sound stable so as a result we put the mattresses on the floor, the bedroom chair had a broken leg and was unusable, the hot tub would not stay warm for long, the dinning room table only seats 6, and we slipped and fell a few times using the path to the lake.

Awesome

Check in was delayed for hours as the cleaning crew was "running late". There was no hot water for washing, etc. Warm only -purposefully set and unchangeable. Likewise limits on the thermostat, etc. This is not a lake side cabin - there is no dock, and no way to avoid getting wet in the marsh leading up to the water line. The house ,which is not new(circa 2007), is not well maintained and wasn't comfortable as the property is squished in between others and share a rather tight downhill drive way with car lights etc. We'd appreciate some amount of refund.

This was a beautiful home in an incredible location, unfortunately, there were several significant issues with the rental that were discovered during our stay. I want others to be able to make an informed decision when booking. A big part of the reason we selected this home (at a higher price point than others) was because of the hot tub. We were disappointed to go down in our swimsuits the first night to discover the water was completely cold and the hot tub without power. I reached out to the owner for assistance and didn't receive a response until the following evening. He sent someone over to reset things, but within a couple hours of the "fix", the power was off again. Needless to say, we didn't get to use that amenity at all. I was told I would receive a credit of an unspecified amount as a result, but I haven't received anything yet. The house had a big beautiful kitchen, but we were unable to get the oven to work. All cooking had to be done on the stove or microwave. The biggest concern that I have with this rental was the fact that a kayak was offered for guests to use with knowledge there was a hole in the bottom. We thought it was wonderful that the kayaks were offered. There was a sign in the garage letting guests know they could use them and how to clean them after use. My husband took a kayak out with my 7 year old son and said he had to turn around quickly because the kayak was filling up with water. When he got back to the house and flipped over the kayak to rinse it off, he discovered a whole that had duct tape coming off around it. Concerned that someone could drown, I notified the owner of the hole. He replied that they had "taken the kayaks off the amenity list" because renters kept damaging them. He said they were only there because there was nowhere else to put them. I found this response to be so concerning. Instead of putting a sign on the kayaks saying "out of service" and alterting guests of the known hazard, they put up a sign that welcomes guests to use them "at their own risk." There was no notice that the risk was in fact taking a kayak into a large body of water with a hole in it. Please be careful. I would hate for someone to get hurt because they didn't know what they were getting in to. I sincerely hope the owners remove the kayak before anyone gets hurt. It was too bad these things put damper on our visit, because the house and location (as advertised) would have otherwise made for a great stay.

We had a great experience with the rental and will definitely rent again.

The house was great and we really enjoyed our stay. It's in a great location and can accommodate a large party no problem. That said, we were a bit disappointed and surprised to find that the master bedroom was locked and not accessible upon arrival as it was not mentioned in the listing.

A beautiful property, would definitely stay there again when visiting Florence.

When we pulled up, welcome lights were on. The house is large with plenty of places to sleep. Very remote area with a short walk in the backyard to the beautiful lake. Highly recommend

I can't say enough about this house. It had 2 flights of stairs but was worth it for the bedroom space upstairs, middle floor had an open floor plan with HUGE kitchen, dining room, living room and deck with a beautiful view. Basement is set up for a family with young children. Garage has a ping pong table and opens up to the back yard. It is very nice. Short walk to the lake. We didn't have time but they also had 2 kayaks. LOVED the place.

Wanting to get together with our college buddy for our annual golf and tourist outing this year we saw Florence as a fun place. We three wanted a home to be scenic, comfortable, and enjoyable to hunker in for any days of rain. Our Serenity Lake House was perfect for all that: a scenic view on the lake, wide open living and dining room with huge picture window. It is well equipped and designed, and easy in every way. A few minutes north into town, we had a quiet and tranquil setting. iTrip made the arrangements for our stay easy and congenial. We had a delightful visit, and no matter what we did, returning to this lovely home at the end of the day was always a highlight.

Wonderful large home near the lake. Amazing views and sounds of nature with lots of deer roaming around! Plenty of space for our large party of 9, kids loved the ping-pong table and the kayaks were an extra surprise! Plenty of linens and towels. A few negatives are the shower upstairs never got hot, maybe got luke warm. The kitchen could be better organized so that the renters can utilize the pantry space for food. Having a larger supply of handsoap, dishsoap,, laundry pods, dryer sheets, toilet paper and paper towels would have been nice, we had to go buy extra so we could stay the length of time we had reserved because we ran out. Also having some Tupperware, napkins, baggies, tinfoil or suranwrap would have been nice.

Relaxing location and amenities. Suggest a bit more in the kitchen, but still an excellent stay. Thank you for offering it to guests.

We had a great stay at this property. Stocked great had plenty of towels which is great. I would have gave 5 stars across board if they had at least 1 kind size bed. The beds upstairs were pretty broke down. My husband is a very big guy, 6' 4" and we both couldn't sleeping bed because it sunk in middle. Other than that it was great!