The location is great; 1 block to restaurants and 1 block to the train station. At checkin, the cleaning crew had not cleaned the house, in fact, it just slipped through the cracks. Wet towels were in the tub and the beds were left from the previous people. I tried every number for Sykes and all were sent to voicemail. I found one numbe in the cottage for the cleaning person that used to clean the place 2 years prior and he was able to get ahold of someone to call me back. Anyway, we went out to dinner and when we returned the whole place was cleaned up and they even brought in some basic food for us which was very nice. Sykes even offered to pay for drinks while we were out but I didn't need it. The house is about 400 years old but was totally upgraded and really quaint. I would have to say my only real issue, which is not Sykes fault, is that property is on High Street, the main thporoughfare through town. It was warm so we had to keep our windows open at night. The sound was as if you were in the middle of the street. I suggest you bring earplugs for night. I did try my noise-cancelling Airpods and that cut a lot of the street sound out.