very good breakfast, friendly staff, clean room and great location

Below expectation and no staff around to assist when I arrived with my other guests.

Staff availability when we needed assistance. Just cold water in the kettle for tea or coffee.

Location is very central which is good. There was a restaurant on the premises which was handy. The reception staff were very helpful.

Hotel looked a bit dated especially room on first and second floors. Sink was blocked and there was no working safe in the room. I had to ask for a room change to the third floor which was relatively ok.

Staff are very lovely

The break fast was just 2 options to choose from. More options would be great even if there will be extra charges.

I really do like your hotel environment and location but the only thing I had problems with is your split air conditioning which which has been dripping water into the room. You guys need to be maintaining the equipments on a regular basis to prevent clogged drains.

Water leaking into my room from the air conditioning because it has a clogged drain.