The home is absolutely beautiful and exactly as pictured. It was spacious and inviting. The communication was troublesome at times as we did not receive the access codes in a timely manner. Our flight was delayed and we were not able to arrive until a day later than expected but were not give access info until the day we arrived, not the original day we were supposed to check in. The shared living areas were well keep. The kitchen and bedrooms were not cleaned well. The silverware in the drawers were dirty. There were dishes in the drying rack near he sink and no trash bags in the trash cans. The master bedroom is carpeted and was not vacuumed, hair and dirt was on the carpet. The master shower had a crack and the floor so we could not use it (also could not even turn on the water). Luckily we rented the whole house and not just a room so we used an alternate shower. Only 1 shower had a liner and none had any bath floor mats so the floor got soaked when you showered. It is a beautiful home just needs more attention to cleanliness.