The view and location were very nice! I messaged the host numerous times about information on checking in and advice on the area with no reply for months. The day of our check in he sent a message 3 hours before noon that I need to send a picture oh my id by noon or our check in would be delayed until the next day, but we we’re on our flight. I had a layover and happened to check my messages 7 minutes before noon. There was 8 of us staying, but only 4 towels in the whole place, and they had long curly hairs on them! It wasn’t very clean, it did the job for 1 night but we weren’t very impressed.

Overall it was a good unit, great location, something against will be that there was not enough towels, and communication with host a little bit slow with host at the check in time, everything else was good.

So communication with the host was completely awful. They delisted the property after we made the reservation so we couldn’t see anything and they didn’t respond at all on VRBO. We had to contact VRBO just to get the address and any details for checking-in. The place itself wasn’t bad however it’s located RIGHT next to the elevator and at the top by the motor. So all night and day the elevator motor was super loud. We had to buy our own toilet paper because they gave us 2 rolls and then we couldn’t contact them again after. The lobby workers were super nice but couldn’t do anything for us. The main TV remote didn’t work properly so we couldn’t watch tv. And the A/C didn’t work on Friday night. All in all It worked for us for ULTRA weekend when availability was scarce but I would NOT stay there again if there’s anything else around.

The host’s communication was extremely bad. No responses to calls, texts, or through the Vrbo app until the day before check-in —and that is only after Vrbo got involved to contact directly. Vrbo’s assistance was inconsistent. Using the chat feature was not good as they suggested trying to contact the host with an alternate Colombia international phone number. Once I got someone on the phone at Vrbo, they were able to get the host on the line to acknowledge that I needed my check-in instructions email. Vrbo also didn’t let me know in advance that the host delisted their property with them and therefore had less ability to handle issues. I’ve had good experiences in the past with other Vrbo properties but this one has me concerned going forward.

Perfect location and amazing views from the 43rd floor Penthouse. Really, really nice gym and sauna and pool and game room. It is a perfect place for those who are gonna eat all their meals outside the hotel. But it's not the kind of place you want to stay in during the day. It was great for us because we were in the center of everything and only ate at restaurants and did activities away from the hotel. The beds were clean and high quality. And the hot water in the shower worked great.

The owner was very easy to reach; he even came to get us at check in to ensure we were satisfied! I'd definitely stay there again!

The owner was very easy to reach; he even came to get us at check in to ensure we were satisfied! I'd definitely stay there again!

The condo was very clean, needed a little updating, but properly was spotless. There were 8 of us and only were given 5 towels. We reached out for more, but did not receive until the evening before we were checking out. Communication with the owner was good before we arrived, but very delayed after we checked in. Location is a great spot. Only other is you only get 1 key and you need keycard to get into elevator.