Where do I even began? Upon arrival the cleaner were still there . The house was EXTREMELY hot! I did a walk through of the home it’s only 5 beds but he have 8 listed. I constantly reached out to ask what happened to the beds and he constant ignored until I had to call from someone else phone and he answered! Nasty attitude!!! He tried to blow me off by saying it’s enoy beds for the ppl there! Wow I paid to have 8 beds rather I had 8 or 5 people I could of found something cheaper! He then mentioned to put us out and we wouldn’t get. A refund! At that point he hung up in my face! I called back after hours of the A/C Still not working! He accused us of freezing it when it was extremely hot the moment we checked in! He eventually sent someone to fix it which had nothing to do with it being frozen ! No apology no refund nothing !!! Later we saw 4 roaches and a frog in the restroom due to the hole in the master bedroom! Nasty. He have things listed on here that’s literally not in the air bnb completely false advertising! He later offer to switch us to a air bnb with 7 beds but we would have to pay!!! Wow we already paid for 8 beds why we must repay?? Very upset