Superbe hôtel ! Surclassement offert et gros clin d’œil au service spa !! Toute l’équipe a été incroyable !

Rien tout était parfait

Anything

This hotel is on sales as 5 Star hotel. HOTEL HAS NO LANDLINE OR DIRECT LINE, ONLY NUMBER WHICH FOUND THERE IS WHATS UP NUMBER. ONLY FOR SAFETY AND QUALITY REASONS, ALL MEDIATORS SHOULD STOP SELLING THIS HOTEL. THIS HOTEL HAS TO BE INVESTIGATED BY TOURIST BOARD OF CAMEROUN. ALL CUSTOMERS WHO PLANS TO USE THIS HOTEL, BIG WARNING ON SECURITY, I DONT KNOW ANY 5 STAR HOTEL WHICH HAS CONTACT INFO ON RESERVATION, AND THERE IS NOTHING, FAKE NUMBERS,...ALARM!!!!! MOST PROBABLY ITS BOGUS BEOND THE HOTEL. IATA CAN NOT ACCEPT THESE KIND OF HOTELS WORKING UNDER THEY LOGO, OR BOOKING OR ANYOTHER SERVICE PROVIDER.....

The space

The size of the beds where short.

my reservation was available on arrival

inconsistency between the online booking price and the price when I arrived at the facility. I did not like the fact that the staff had the tendency to extort money from new clients who do not understand how the facility functions

cleaningness and professionalism of the staff

Nothing to complain about

Good

Everything

Not much

Krystal Palace is a nice place to be. I highly recommend it. Staff is pleasant and welcoming. Facility is brand new and amazing. I did not have the opportunity to taste the food but what I saw was very professional. 👍🏿👍🏿👍🏿

The front parking is tight and does not offer the possibility to park for 10mn quick. You are obliged to park at the basement parking for which access is from a one way side road which you are oblige to take from the wrong side if you want to access the basement quickly. Otherwise, you will have to drive more than 800m to contour the building and access the parking on the authorized way.