Thanks, everything was perfect!

The house was not clean! When i first walked in, my shoes were sticking to the floor like soda was spilled. things got worse from there, the pics online are very old. The tree in the back now have branches touching the lawn, which meant half of the yard was not usable, also when I arrived the lawn hadn't been mowed and was about 8" high. I rented this house specifically for the backyard, it took a week and a half to get them to come mow. I found a tick on my arm, the mattresses are the cheapest that can be bought, the bedding is years old and thin, all the fluff in the comforters were all in the corners from being washed for so long and not replaced. There was broken glass on the driveway from the previous tenant, I had to take their trash out to the curb for collection as the cans were overflowing. I went a bought a mop and cleaning supplies and re-cleaned the entire house, so I didnt feel disgusting staying there. The owners offer to make things better was $100 off my NEXT stay!!!!! Make things right on the stay I already paid for!! I'm not even sure I got back my deposit from my dogs which was $600 and only $400 was refundable. I'm not sure when things changed to where the customer has no recourse when things are bad. VRBO customer service was zero help during this whole experience, they couldnt even show me my rental contract. all they could do was get the property manager on a conference call.