Great location and condo!

We spent a week at the Rock Lobster Penthouse and enjoyed every minute of our stay. The condo is right in the beach and has three decks to chose from to enjoy the sunrise or sunshine. Everything you need for a beach trip is either there or close by. The large kitchen is equipped with multiple pans, utensils, etc so you can enjoy cooking for family at the condo.

Loved the fact that each bedroom had a bathroom

The condo is fantastic! It's well stocked for cooking at home for a big group. Views from the multiple balconies are stunning. Plenty of space. Coffee lovers beware! The glass carafe for the drip coffee maker was MIA and despite multiple calls to Vacasa and multiple promises, it remained missing for the duration of our stay. There was a Keurig machine, however we didn't bring Kcups so had to send someone out for supplies in order to have coffee in the morning. A seemingly minor detail but put a damper on our trip. Additionally, we had two in our group with difficulties walking which was only a problem when our elevator access key cards stopped working randomly one evening. We called Vacasa again and did receive a call from maintenance who shared that the elevators are frequently down at this complex. We did receive two additional keys (the next day) but by then, the original keys were working again. Beware if you are elderly or otherwise elevator dependent. Supposed to be nonsmoking area but we stepped out onto the balcony when we arrived to a could of tobacco smoke. Seemed to be the floor below us and thankfully a one time occurrence.

We loved everything. This beautiful home was clean well prepared and absolutely met everyone of our expectations. We want to thank the owners for allowing us to share in your beautiful home. We celebrated 39 years of marriage and my wife's 60th birthday with our children and a few friends, your home is set up so that we could enjoy our family and maximize every minute. We enjoyed the views we enjoyed being able to relax in a comfortable home and we look forward to doing this every year. Thank you so much. We also want to thank Cathy and the staff for everything that they did to help make this visit memorable .

We loved this place! There were a few things that were a struggle with somethings. The oven didn't work but the microwave worked just fine for what we needed! It was a beautiful view and really close and easily accessible to the ocean. It was a 30 min drive to Virginia beach which everything we did was there but it was well worth it!

This was a well laid out, spacious unit with great access to the elevator and an amazing beach view. We’ve stayed in this complex for four years now and love the setup. Unfortunately, we were very disappointed with the change in property management. The unit wasn’t fully cleaned when we arrived (needed to be vacuumed, sand and a dirty wash cloth in one bathroom) and we weren’t given any toilet paper to start with. The elevator call button was also broken for most of our stay. Looking to book next year, rates are 40% higher year over year and the price goes up every time you view a property. We decided to stop staying here and have sought a rental with another company as a result.

Overall we had an amazing week! The location to the beach and views from our balconies were amazing!! We have been going to the Outer Banks for years but this was our first trip to Sandbridge. The transition with the Vacasa buyout seems to be very rocky as they don’t have enough local employees to run the facility (and this is no fault of the local staff that is there). The building is in need of general maintenance and cleaning that comes with being an oceanfront property. When you check in you’re given a packet of info with a map but the buildings aren’t marked and there’s nobody explaining where the condo unit actually is or how to access it. We figured it out but if things were marked more clear it wouldn’t been easier. There’s an awesome beachfront pool with a swim up bar that could be amazing but they have NOTHING in stock. You aren’t allowed to bring in your own food or drink inside the area which wouldn’t be a problem if they had drinks and food in stock. We were given a menu to order lunch and our family decided what we wanted and when we tried to order the bartender told us they only had hot dogs and chips on the side! Umm then why even hand us a menu?! LOL! We aren’t hard to please but that’s beyond ridiculous! No bags of chips or snacks, no bottled water, no beer. No nothing! We have always rented a beach house so we’re used to doing things on our own but with more staff and a little love this place could be truly incredible! The condo itself was great and the Kitchen was well stocked!!

Upon checking in our condo had never been cleaned. Slept in beds, dirty towels on the bathroom floors, crumbles of food on the table and kitchen counters, etc. It took 20 minutes to reach anyone as all their phone numbers went to an answering machine. A half hour later people came in to clean. The people from the cleaning service were wonderful. The condo next to ours was never cleaned as they were not lucky enough to get a human to answer. They did their own cleaning and laundry replacing. The water was off for 14 hours on our second day. Again, took 5 phone numbers to reach a person. And this includes the “emergency “ number on their welcome envelope. The condo itself was beautiful and comfortable.

Easy

We love this place, this is our second time staying in rock lobster this time though there was more mildew in the showers and on the fans which was concerning. Also wood trim that was off the wall laying around. Also Very buggy on balcony.

Overall great condo, could use a new couch and the tv in the bunk room did not work. But would rent again

Spent the weekend there with family for a party across the street at the Baja. The place was very clean, very spacious, and fantastic views of the ocean! Will definitely rent this one again!

Our family had a wonderful time and the views were amazing. The home is very spacious and comfortable. We did experience some problems. The ceiling fans were very dirty, the ceiling vents were dirty, the patio furniture had a broken rocker, one of our key pads with key did not work(big inconvenience with 7 people), the stove had 1 large burner that did not work, the ice maker did not work. All this was communicated to Vacasa on our check in date and thru the week. However, two service tech's came out and took pics of the broken appliances but never came back. We were also told that: We stock the home with a starter supply of items such as toilet paper, paper towels, laundry soap and dish soap. None was there. We did have an enjoyable time and we would come back but I don't want to have to clean again.

Upon checking in our condo had never been cleaned. Slept in beds, dirty towels on the bathroom floors, crumbles of food on the table and kitchen counters, etc. It took 20 minutes to reach anyone as all their phone numbers went to an answering machine. A half hour later people came in to clean. The people from the cleaning service were wonderful. The condo next to ours was never cleaned as they were not lucky enough to get a human to answer. They did their own cleaning and laundry replacing. The water was off for 14 hours on our second day. Again, took 5 phone numbers to reach a person. And this includes the “emergency “ number on their welcome envelope. The condo itself was beautiful and comfortable.

The home is beautiful and well laid out. it has two king beds but we would have preferred the queen bed had been king..

The home is beautiful and well laid out. it has two king beds but we would have preferred the queen bed had been king..

The home is beautiful and well laid out. it has two king beds but we would have preferred the queen bed had been king..