High class decor, Fully stocked, and very thoughtfully set up for a comfortable and memorable vacation. My complaints are directed toward TURNKEY. We had no wi-fi access for 5 days, despite our call to Turnkey, although they boast about 24 hour response, they completely fell flat and did not respond at all. The last 2 days, there was an issue with the gas stove igniters which were going off on their own and leaking gas into the house....Turnkey refused to come out in a dangerous situation and had my husband take care of the problem by turning off the gas which meant I couldn’t prepare my planned meals for two days. Also there was construction to the home directly to the SE with continuous hammering, shouting, and machinery which ruined the peaceful atmosphere of the beautiful woodland outdoors. AGAIN, the actual “feel” and quality of this huge home is beyond excellent, but I am very displeased and disappointed with Turnkey ignoring a dangerous situation with gas and not responding to our requests to help us connect to wi-fi so we could enjoy the high tech sound system and use our devices during our stay. Turnkey is completely responsible for any negative feed back that turned an otherwise beautiful vacation into quite an upsetting and very distressful stay. My family stays in Big Bear to memorialize the death of a young family member who always wished to gather here for Thanksgiving but never had the chance.....so our stay is here is important and means more than a normal vacation.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Love this place very nice for big group

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cabin was 95% clean. One TV not working. All equipment inside the cabin should be thoroughly check before renting out. Otherwise our experience in the cabin and area was very satisfying.

Rating Details:The property manager was very helpful.The vacation rental was spotless.I was very happy with the location.I was very satisfied with the condition of the vacation rental.Overall, I recommend this vacation rental.Reviewer Comments:The cabin was 95% clean. One TV not working. All equipment inside the cabin should be thoroughly check before renting out. Otherwise our experience in the cabin and area was very satisfying.

Rating Details: The property manager was very unhelpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The property was great, a beautiful home.. However I would not stay at at Turnkey Property again in the future. This was a large home and was $1300 for two nights. Their fee's for this totaled $944.33 - nearly as much as the price of the cabin. After being booked through AirBnB they required a phone call with questions in which I had to dial their generic number, wait on hold, then answer additional questions. Then stop by their office in person to "check in" - even though the rental was listed as keyless entry and I was supplied to the code well prior to check in, and was hassled about a pet fee after checking out in an animal friendly booking. Would not book with them again as it just created huge costs, time, and unnecessary hassle for an otherwise beautiful property.

Rating Details:The property manager was very unhelpful.The vacation rental was spotless.I was more than happy with the location.I was very satisfied with the condition of the vacation rental.Overall, I do not recommend this vacation rental.Reviewer Comments:The property was great, a beautiful home.. However I would not stay at at Turnkey Property again in the future. This was a large home and was $1300 for two nights. Their fee's for this totaled $944.33 - nearly as much as the price of the cabin. After being booked through AirBnB they required a phone call with questions in which I had to dial their generic number, wait on hold, then answer additional questions. Then stop by their office in person to "check in" - even though the rental was listed as keyless entry and I was supplied to the code well prior to check in, and was hassled about a pet fee after checking out in an animal friendly booking. Would not book with them again as it just created huge costs, time, and unnecessary hassle for an otherwise beautiful property.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The house was immaculately clean, nicely furnished and contained everything we needed. Lots of pots and pans, baking dishes, plates, etc. Comfortable beds, nice sheets, a closet filled with games and a wonderful fireplace and great hot tub.

My family stayed at this beautiful house for the weekend. There was plenty of room for 11 people. The skiers enjoyed being near the slopes. We really enjoyed the hot tub, pool table and yard for play in the snow. The kitchen was very well furnished, there were lots of games, and the beds were extremely comfortable.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: A true cabin experience - firepit, huge backyard, spacious interior. Would stay here again

We had an amazing time in this place. We enjoyed the cabin. Kids had plenty space inside and outside to play. They really enjoyed playing all day outside with the snow. Every year we try to get a better place to stay. This time it was even better because we had an excellent vacation time.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We come up every year for our family holiday. The entire family came to the conclusion that this was our favorite cabin weve stayed in. The home is spacious and the grounds are fantastic. the kids could sled right in the backyard. Plus your only steps away from the national forest and hiking.

What an amazing property. My husband and I build resorts and hotels so it is not easy for us to find a vacation rental we truly are impressed by. This home was the one that finally impressed us. The layout is great. Plenty of space for our group of 10 and yet cozy enough that we all weren’t separated. The bedrooms had comfortable beds and linens. It was so nice that no one had to share a room. Each adult had there own room and bathroom. We were all extremely impressed. For 3 days we said “Wow, what a GREAT cabin!”. We are definitely coming back in the summer and trying to plan another trip for December.