La ubicación y atención

Cercanía a orilla de playa, habitación confortable, buen desayuno, personal de servicio amable y flexible.

Medio de pago que utiliza el alojamiento: no descargan de la tarjeta de crédito con la que garantizas la reserva el monto correspondiente al alojamiento (debe hacerse transferencia o depósito en cuenta). No hubo presencia de un responsable o supervisor en el alojamiento (no entregamos nuestros DNIS lo cual es fundamental por un tema de seguridad y saber quién está en el hotel). Ausencia de una supervisión más estricta a temas como la limpieza de áreas comunes del alojamiento (zona sombrillas del hotel por ejemplo): menaje se recogió después de un día, presencia de excremento de caballo durante toda nuestra estancia . La bebida de bienvenida nos la ofrecieron cuando ya dejábamos en el hotel ¿?, nadie se aseguró de que las tuviéramos al inicio de la estancia. La calidad de la comida no tan buena, el ceviche que pedí no estuvo muy agradable. En general hay varias cosas por ajustar, sobre todo en temas de servicio y presencia de un administrador o supervisor in situ que no justifican la relación calidad/precio actual de este alojamiento.

La ubicacion, el diseño del bungalow es muy bueno

La presencia de insectos supongo es inevitable. Se podria haber añadido un ventilador al cuarto que tenia literas

We were truly disappointed by our stay after these reviews and photos. Cockroaches, deceiving photos, noise, poorly managed, and unclean. Cockroaches - We saw multiple cockroaches in our room. Normally I would say “we’re at a beach, some bugs are normal” but when the cockroach is on the bathroom counter crawling all over your toiletries or falling from the ceiling onto the couch, it is a matter of hygiene. There were also termites. Deceiving photos - We booked our room 12 hours before our stay based on ocean front villa pics. Upon arrival they took us to a room at the very back of the property that looked at walls and the public walkway. No view, no privacy. They claim that upon booking you get to see photos of your specific room, but I saw nothing besides ocean view villas. When we booked, the staff was insistent we pay via a link outside of booking.com and wouldn’t agree to let us pay upon checkin, it seems specifically because they know anyone who comes to see this room would leave immediately. Inflexible, unhelpful management - We asked to be moved and they said that there was nothing else available. So, we asked that they charge us a penalty so we could go somewhere else. They said no. We talked to Alejandra, the manager, and she was truly unhelpful. The only options offered were: 1) Pay $1,500 (over 3x the price of our booked room) to rent the main house 2) Cancel our reservation and IF someone else books our room, they would give us credits to stay with them in the future. If no one books, we lose our money and also pay for a new place to stay. Neither of these are viable options. They seem to have a speech about this prepared so this likely happens a lot. Beach chairs - No one takes in the beach chairs, so prepare to clean sand and bird poop off them each morning. Noise - When a group rented the main house, we could hear everything until 1am. Beware that if the main house is rented, you will feel like you are a guest on someone else’s vacation.

La ubicación.

Muchas expectativas con la comida que no fueros satisfechas. Además el desayuno no incluía café.

The property was really nice. It was a footstep away from the beach. The room had a nice big comfortable bed and a fridge with which they provided 2 big bottles of purified water and white wine. The pool area / terrace just outside was spacious, and you could cook and eat your food while looking at the beach. The bathroom was nice and big. The streaming services were nice on the big TV. God communication through WhatsApp and the staff was nice and attentive.

The property was hard to find, I don't think there is a sign or big house number anywhere, the moto driver and the locals did not know where it was. There is a small house number scribbled with sharpy on the metal part of the wall.