Very good service. The front desk always ready to help us with smile. We will be back.

It is on older motel, but it is in good shape. The rooms have recently been remodeled and are clean. The staff is helpful and friendly. It's the perfect basecamp for a trip to the Great Smoky Mountains National Park.

Stayed here plenty of times, great place, convenient to everything.

Consistently clean and comfortable. We have stayed here many times.

Check-in was easy and fast. The staff was super friendly, rooms were clean and welcoming. Area around the Hotel was clean as well. Definitely will be my place to stay for now on when visiting.

We were very happy with the cleanliness of this hotel. No weird odors.

This place is fantastic. While it may be an older motel it is well maintained. The rooms are large and clean.

Comfortable and warm place to stay when visiting the Great Smokey Mountains National Park. An older property but in decent shape. Comfortable beds and a friendly staff.

Great mountain stay

Clean and comfortable stay with exceptional/friendly staff and is conveniently located for families who want to explore the mountains or just hang around town. We were only really in the room to sleep but it was more than enough room for our family of 4 for a few days.

Nothing fancy but it was clean and comfortable. Great parking. Very friendly staff. Enjoyed the hot chocolate in the lobby.

The inn was older than I expected. It has more of a “motel” feel. The room was spacious, clean, and adequate.. The bed was comfortable. I could hear the heavy traffic which was disappointing.

Unfortunately due to weather conditions we could get to the Smokies Inn! We were so disappointed! We have stayed there in the past and really enjoyed our stay!

It's a nice, quaint hotel. We enjoyed our stay. The staff were friendly and helpful. The room was comfortable and clean.

Very clean rooms with comfy beds.

Very clean hotel room. Older hotel but our room was very clean. Rooms was quiet and water pressure good and easy to get to.

Not really the hotels fault but neighbors gathering on both sides of room and smoking right outside which meant cigarette smoke drawn into room by ac unit.

We stay here often and it's always a pleasure, staff is always friendly, rooms are clean

I really wanted to give this place a good review. Every single staff member was so warm and welcoming, and we truly felt like guests there. The lobby is clean, the rooms were as clean as they could be (minus some hairs on the sink but really nbd). The bed was really uncomfortable, super hard. I woke up several times throughout the night with a fully sore body due to the bed. The pillows were not comfortable either but not the worst. We had a connecting door to the room to the left of ours, and we could hear our neighbors very loudly. Thankfully the AC unit in our room was so loud that whenever it was on it would drown out their voices. The TV was also small and only played DirectTV which is whatever, honestly I don’t go to hotels for TVs but thought it was worth mentioning. The water for the tub doesn’t get very hot, and the tub started draining out of nowhere while I was mid-bath. No matter which way I flipped the drain switch, it kept draining. We were also situated by the pool, and the bright white lights filtered underneath our curtain, so the room wasn’t very dark at night. Nothing is really updated which is fine, the chair in the room is really comfy and again everything seemed really clean and smelled nice. The property is cool, there’s a nice field and hill and some picnic tables out back, and you are surrounded by the Smokies. The motel is also conveniently located.

Clean,comfortable and quiet.the lady at check in was very friendly.everything in the room was in good condition. Will stay here again

Allowed me to park motorcycle under overhead cover to keep dry, and even included rags/towels to clean bike. Rooms were spotless with new linens and fluffy pillows.

It was quiet and peaceful

Very nice property.

Thumbs Up!!!

Easy check in and out. Beautiful view of the Mountain. Peaceful. Would definitely stay again.

felt welcome. all good.

The staff is very nice and helpful. My daughter and I always stay there when ever we come to the area.

Staff was great. Rooms were clean. Great location close to everything.

Pool was clean and kids liked it. Water wouldn't cut off in tub and had to move to another room. Staff was extra nice.

Always a great place to stay, clean, friendly staff, and great location.

Extremely clean. Front desk clerk was friendly and efficient while checking in. We will stay again.

Affordable and convenient