The wifi services very bad in this hotel. Staffs at front desk are not helpful at all.

very disappointed with this hotel. We arrived from overseas expecting a basic service at this hotel. There was no internet in the room but good in the lobby. I called reception twice, then put through to IT who could not give me an eta(we where there for three days). we spoke to reception twice the first time we where lied too, the second time on leaving said we will organise something for you. i guess after three weeks that was rubbish as well. conclusion if you are are relying on the staff to do what they say or you rely on hotel internet give this place a miss.

Very nice spacious hotel room which a luxury feel for an affordable price. Hotel was close to the main bus stop and/or metro station which main moving around very easy. Many bikes and e-bikes around the hotel to get you to the main attractions. I preferer the bikea over public transportation because it was fun :)

I asked for a room service for dinner. called the restaurant a few times with my cell phone because the rooms has no phones after four or fifth try I wanted to call reception directly. They took my order and told me that they are busy and cannot bring the food upstairs to my room, so I got dressed again go down and show that the restaurant isn’t crowded at all and three waiters are just standing there, I took the tray and went up to my room by myself without any apologies or something, I am a VIP customer of Radisson and stayed this hotel maybe 10 times. And the breakfast quality and buffet wasn’t good as before.

Nice location & good rooms

It was a pleasant two night stay to get over the jet lag. It’s a large, busy property and self check-in seems to be the norm, luckily I had some assistance. I got a complimentary upgrade; the view from my room was spectacular. The concierge suggested I take a seaplane to Aarhus, which I ended up doing, and it was fantastic!

Great lookout over Copenhagen. 20 minute walk to city centre. We would probly stay closer to the city centre next time

It was great! Would highly recommend!

Lovely hotel, very modern with incredible service from staff. When we stayed it was very warm and the room we were in you couldn’t open the window and there was no air con but staff brought up a fan at our first request. Location is a short walk from metro stations and the city centre. Would definitely stay here again.

Radisson Blu was close to the train station and the city was just 2 stations away. Had a good view of Copenhagen CBD.

Unfortunately not the best experience. Check-in is done via self service screens, which require that you complete lots of information and -in our case- the reservation was not found so we needed to wait again for someone to assist. This adds a lot of unnecessary friction to the process and dampens the arrival experience. Once the room was assigned, we arrived to a room with separate beds. Our reservation clearly stated “queen bed”, but we were told we needed to specify a preference in our booking reservation notes (!?). Very odd process - usually you get the room you reserve. Ultimately, after seeing the room, we had to go back down to the reception and they changed our room to a smaller room with a car park view - but with a queen bed. In the room, the TV did not work, shower gel was empty for 3 full days out the 4 of our stay and we had to leave a note to the cleaning crew for them to refill it, even though they were in the room every day for general cleaning, and finally the duvet cover was ripped (photo attached) which you don’t expect in a hotel. As a pro, the food in the lobby bar was nice and you can reserve bikes in advance.

WiFi system was very poor.

Very clean, can walk to the city, public transportation across the road to and from the airport and the city

We had a fantastic stay and the staff were very helpful.

The location is a bit away from the tourist-attractions, but there are bus lines right in from of the hotel and it's still walkable. The area is quiet with nice views. Cleaning team could have been more detailed. We had a pleasant stay in overall.

Much nicer and more amenities than some very pricey hotels which are more central. Really good routes both transport and walking.

Welcoming staff at the reception and front desk who were keen to help with any assistance or requests needed. Housekeeping was excellent. Gas station nearby had F&B options which was a plus. Taxis were always available on site. Would absolutely stay here again !

Very nice hotel, helpful staff and tasty breakfast. Easy transfer to the airport and walkable to the city center.

Not great. Arrived at the hotel at 12:30 and the room wasn’t ready. I was told it would be ready in 1-2 hours. Fine, we go out and return at 2:30. Room is still not ready… it’ll be another 15-20 minutes. No problem, check-in is at 3…. We end up waiting in the lobby until almost 5pm for our room, with young kids, all after a red-eye flight. We were told at check-in that breakfast was open until 10:30am. The next morning, we show up just after 10am (4am our time) but breakfast is closed. The server tells us if the front desk told you that “then they’re crazy”. Lots of snark from wait staff, ignored us, etc, but to their credit, one cook took pity on us and scrounged up a decent breakfast for us (that we had pre-paid for). Finally, the mattresses in the room are VERY firm. Probably the firmest I’ve ever had a hotel. Painful, for me. Might as well sleep on the floor. And yet, the pillows are so soft… absolutely no support whatsoever. I don’t generally leave hotel reviews, and overall, it’s been renovated and decorated well, but I had a pretty poor experience here and probably continue to stick to the other bigger hotel chain in the future…

The lift/elevator makes lots of noise. My room was next to the lifts, you can hear the noise made by the lifts every time it goes up or down.

Enjoyable hotel stay. Good location, good service, comfortable room, bed etc. No complaints except one: the breakfats, which wasn't included and cost DKK 200.00, was way, way below the quality you would expect from a hotel of this standard, both the food selection as well as the food quality. Not worth half the price. A great disappointment to an otherwise enjoyable stay.

I didn’t like that upon check in I was charged for the complete stay but when tried to order room service they denied it because they didn’t give me credit, I had to go downstairs to pick up my order, very uncomfortable situation. Specially when you just want to relax in your room after a long tiring day!!

The bed was comfortable. The room was lovely and clean. There was no swimming pool. The location is a little bit far from the city center.

Great stay and good price. Lovely check in with Fatou. Amazing lounge bar with Vinetta from Riga. Both made our stay much better and comfortable. I would come back in a soon future.

We were in a family suite, which was perfect with 2 little kids as we all didn’t have to go to bed at the same time, my only issue was that there no extra pillows in the room as the ones provided were super soft and thin, easily rectified though, everything else was on point

We stayed at Radisson Blu for 4 nights. Check in was seamless and friendly staff made it very enjoyable. The room was spacious and the bed nice and big and comfortable. The view from our room was amazing and the central location, just a short walk to the CBD, was brilliant for experiencing what Copenhagen has to offer. Metro and busses were also close although we just used the Metro. Breakfast was also amazing and lots of food to choose from. Check out was also seemless and they provided us with a breakfast box in the morning as we leaving very early (before breakfast was served). It contained a juice, fruit, yogurt, sandwich and pastry. Brilliant. We will definitely be back to stay there again.

Worth upgrading to a room with a view - really interesting perspective on Copenhagen. A little put of the way - not very good for tourists looking to be really close to facilities if you have limited mobility, although the 5c bus and Metro are close by and the hotel. Otherwise, very good place.

The hotel lobby is really nice, and the location of this hotel is very convenient. Even the staff was nice and helped us get an early check in. However, the rooms are very stuffy (even with the window cracked open). There is not any proper ventilation in the room, which at night can be uncomfortable. Proper amenities were not stocked up in the bathroom, even after asking housekeeping for them.

Did not clean the room. Asked for it to be cleaned but they still only did half of the job. Did not replenish the mini bar etc.

Very good location. Very expensive breakfast, so if you’re booking on Expedia, pay for the breakfast in advance. It is only $20 in advance while $35 at the hotel.

Great stay at the Radisson Blu. Room was lovely, overlooking the lake. The only thing that would have made it exceptional would have been 2 comfortable chairs in the room - 2 people= 2 nics chairs please!! Breakfast was very good. Very easy to get to via regular public transport.

Walking around area beautiful parks