Very old building, not very well maintained or cleaned. Very noisy highway next door. Not walking distance from anything.

To much noise from the highway.

Building is nice, however the jacuzzis and steam room doesn't seems to be working

Property facilities were limited or closed. Area is so so and some staff were rude.

My stay at the hotel was great! The customer service at the front desk was good. The receptionist was nice and made reservations for my car service to the hotel the next and the driver punctual. Also, issisted that I would have time to have breakfast. The only thing I would say is that there was a bit of mildew in the bathroom ceiling which need to be fix and no wash rags. I didn't bother to ask for one, since I was leaving next day. A beautiful hotel; the dinner I ordered was delicious. Will definitely go in the future.

Requested wake-up call: this didn't happen. Requested taxi to airport: this didn't happen. Dining service were closed on Tuesday at noon.

The lunch was too expensive. There were no wash cloths or hand towels. Could not safely use the tub. Did not perform wake up call. They did not speak English. Needed to check out at 6:30 and couldn’t

The breakfast service was great. However the hotel is old and in need of upgrades.

I am sorry to say that this hotel has a major mold (fungi) problem. Due to my asthma condition and having two children under 4, expsoure to mold can result in major health problem. I am sorry to say unless this is sorted, I would not recomend. Also breakfast was noy very diverse, no alternative to cow milk which was needed since i have a child with milk intolerance had to purchase my own. Staff tried to help by providing rooms but didnt go to any extense to check on us or help with luggage etc Would not recommend. Location was good.

I liked the amenities, convenient location and transport options. The view was great and most of the staff were courteous and helpful. But there are always some black sheep. They were not accommodating initially when an error in booking was made (receptionist and manager) meaning I was forced to pay (no exception) and upon arrival, certain receptionists were clueless when asked for advice about tours. Oh, I was also put in a room directly below the kitchen (possibly on purpose by the same receptionist) so noise at night and in the early morning (5am) was disturbing to say the least. The air-conditioning also didn't work properly and would increase the room temperature sometime around midnight leading to excessive sweating. The bed would become drenched leading to us waking frequently. But I didn't let that ruin my vacation.

This hotel was very well maintained, very clean. All the staff members that l met were very helpful, courteous and seemed well trained. Certainly a well run hotel/facility.

Staff are friendly and helpful. There is no hotel guide book in the room and I cannot find the number for reception or what is the check-out time, or if there is any room service. The furniture in my room is very worn but the room is clean.

Nothing

We stayed one night - the room smelt damp and musty. There were no towels on arrival. During the night a large centipede bit my daughter in the bed. From 5am there was a lot of noise from the floor above which sounded like furniture being dragged along. I complained at reception and was given an email to contact, which I have done twice, and still no one has contacted me to apologise or offer compensation.

We stayed one night - the room smelt damp and musty. There were no towels on arrival. During the night a large centipede bit my daughter in the bed. From 5am there was a lot of noise from the floor above which sounded like furniture being dragged along. I complained at reception and was given an email to contact, which I have done twice, and still no one has contacted me to apologise or offer compensation.

Comfy beds, helpful staff. Great food at the Dome on 8th floor.

Accueil chaleureux. Espace top. Emplacement central! À refaire pour découvrir le 8eme étage.

Super

I stayed there for 7 nights. There was a used soap when I first moved in. The AC is freezing cold and can't adjust. I saw hairs several times in the towels. The pillow is too low. I won't say it's a good experience staying there.

The room was awful, very outdated, very bare decor, felt like a hostel. No Kleenex, no wash cloths, no hand towels. Only provided two very thin, small body towels. Bed was uncomfortable, very hard. Only positive was the one bottled water provided in room.

YOU HAVE A NICE VIEW AND THE WAS ALSO LOVING

The hotel is fine, it is well located and the staff are nice. Rooms are small and bathrooms are basic. You will need to turn on AC as soon as you arrive as there is usually a damp odor in the rooms ac fixes most of it. The breakfast before the new after Wuhan virus was great currently they deliver you a small paper bag of breads and condiments with cups to get coffee and juice nothing special go to thé boulangerie don’t pay for the breakfast now. Parking is good and free.

The hotel is fine, it is well located and the staff are nice. Rooms are small and bathrooms are basic. You will need to turn on AC as soon as you arrive as there is usually a damp odor in the rooms ac fixes most of it. The breakfast before the new after Wuhan virus was great currently they deliver you a small paper bag of breads and condiments with cups to get coffee and juice nothing special go to thé boulangerie don’t pay for the breakfast now. Parking is good and free.

good food offered at restaurant and not too pricey

Very helpful staff. Excellent food and bar. Hot tub and pool. large room with working / fast internet. Great Pastries next door.

It was great

Liked the view from the top floor. the spa and hoy tub were great also

Gated parkingUnique buildingFriendly staffGreat buffet breakfast

pretty bad. that's all I m adding. Who requires a minimal characters to give feedack>?

We stayed in August 2019. The room was clean. The restaurant unfortunately was only open for breakfast until 10:00 a.m. and there weren't any other stores or restaurants in walking distance. Wash cloths are not provided so you have to walk with your own and there are no English stations on TV. Overrall, we were satisfied with our stay, the staff was friendly and the customer service was great.

We stayed in August 2019. The room was clean. The restaurant unfortunately was only open for breakfast until 10:00 a.m. and there werent any other stores or restaurants in walking distance. Wash cloths are not provided so you have to walk with your own and there are no English stations on TV. Overrall, we were satisfied with our stay, the staff was friendly and the customer service was great.

I was very impressed with this hotel. Location is great for business, between the Centre Ville and Airport, people are nice. Great value. The breakfast was very nice. I would come back!