Great place to stay when you want to walk around carmel. However, if you move your car it will be hard to find parking again. There is no AC, the breeze is excellent. However, the noise outside will keep you awake if you’re a light sleeper. The lady at the office is so sweet and helpful.

Clean with friend staff

Lovely room in a great location

Dinning out was very very expensive in the area. But that is a knowledge thing. Best advice would be staff local advice. Not brochures.

The hotel and staff were wonderful and very clean. The furniture was was a bit tired and needed some updating. That said I would still highly recommend.

Staff is wonderful and the remodel is excellent. We stay there every year.

Location of this property very convenient, close to gass station , walking distance to restaurants, to state beach and parking available at the site .

No a/c but that is to be expected along northern Cali Coast. One/two blocks from all of Carmel shopping. Staff is absolutely wonderful!! I would definitely stay here again.

The property is close to center of the city walking distance to all the restaurants and shopping stores.

Great location , average hotel. Disappointing pool area.

It Iis a simple hotel, affordable compared to the others hotels in the area. Coffe and tea complimentary in lobby, breakfast served from 7 to 10am. Free parking.

It was the best price and it was good

Location location location! Easy walk to Ocean Avenue where you’ll find all the restaurants (Mission Bistro!), galleries, tasting rooms and shopping. Plenty of free parking, clean efficient little rooms that have been upgraded. For the price, it’s perfect. There are cute flower-covered bungalows across the street for twice the $$ - I chatted with a lady staying there who said they were run down…so, don’t judge the Best Western, it’s an adequate, comfortable stay for the short time you’ll be in the room. Pro tip - if it’s foggy and you crave sunshine, drive into Carmel Valley for wine tasting at Folklore then go a few miles further to Carmel Valley Village where there are a dozen tasting room with beautiful Mountain View’s.

Newly refurbished and clean. We enjoyed the stay. Easy to park and friendly staff. Free WiFi. To improve, breakfast should have brought out more eggs. And the threshold into the bathroom is pretty big (stubbed toe once and tripped another)—be careful!

Continental Breakfast was not very good. Should improve the food options. Coffee was good.

Convenience to shops and restaurants. Clean room

Great location and conveniently located near many shops and great restaurants within walking distance! Hotel was clean, rooms were spacious and bathroom was very nice. The only reason I gave them 4/5 stars is because the shower pressure within my room (103) was extremly low. For some reason, if you turned the lever all the way to "hot", the pressure was okay, but if you wanted semi-warm water (turning the lever to middle), the pressure would go down. Obviously, I did not want scorchign hot water, so it was a bit of a nuissance to shower under warm, low pressure water. I think this is an easy fix if the staff got a maintenance guy to fix this. We were here just for one night so I did not have an opportunity to address this to staff in morning because we left early and this is not a 24-hour staffed facility.

Very basic

WE CHECKED IN ABOUT 2 IN THE AFTERNOON. FROM THEN UNTIL MIDNIGHT IT SOUNDED LIKE THEY WERE MOVING FURNITURE. A LOT OF NOISE AND BANGING. NEW RENO TOO MODERN AND COLD.

Easy and convenient to check in. Great experience

The location is fabulous. Would highly reccomend for those taking the costal road drive.

Staff were very friendly. Our room had been renovated recently and was very nice. Covered parking was a plus. We could walk everywhere in town in just a few minutes.

It's a great location but some of the furnishings and outside of property are dated.

The owner is a delight! So helpful!

Amazing amazing staff!!

toilet did not work properly, would not flush. they did not change our room or make any offer to compensate, my husband ended up fixing. their maintenance person could not figure out what to do. coffee in lobby & breakfast very weak. food poor. breakfast room uninviting. requested additional towels for our 2nd night, did not receive, their policy to conserve. towels, bedding & mattresses poor quality. location was only positive. im not a basher but this place had so many things wrong. the frig was set inside of a cabinet you had to keep the door cracked to let the motor heat escape so the frig would stay cold. not all the hooks were attached to the curtain so it did not stay closed properly. ended up frustrated and annoyed.

Staff is very on point and accommodating

Hotel is in great location, accommodations clean but basic. Bed was very comfortable. Looked nicer in photos than in person.

Great value for what you pay. Walking distance to shops and restaurants and to the beach. The rooms were comfortable and silent at night. The free self parking plus the complementary breakfast were a plus too. Would definitely recommend it and come back.

we couldn’t sleep due to people walking and running all night long on top of us

Good location, very welcoming and very clean

Nice Hotel! The Hotel Manager was very efficient in contacting us in accommodating us for a late check-in. Was ever ready to answer all the questions we had.