great location, fantastic staff, beautiful hotel

We were excited to stay here on the last night of our trip, but were underwhelmed. Our room was not ready upon arrival, the lobby was packed with suitcases. We were told there were three weddings scheduled over the weekend. They failed to remember to bring our car around as scheduled with the valet. The service was not of a standard I would expect and the property was a little worn. It was ok, not great. The location was very nice and the bed and rooms were comfortable.

Perfect for Stockholm with superb service staff

I enjoyed my stay in the hotel, but especially wanted to thank one front desk employee, who personally resolved the problem with one king bed in the room, because we were traveling with a friend, and, of course, it's more convenient to sleep separately. He organized an upgrade for us, gave us an excellent room, plus personally went to the room to make sure the bedding was organized the way we asked. Unfortunately, and I apologize, I forgot the name of the guy. He is tall, blond, young and super friendly guy - just for the management to recognize who it was, because the rest of the stuff we had a chance to speak to while organizing dinner reservations, taxi to the airport etc. actually weren't as close as friendly and professional as that guy. Please give my special thanks to that guy, because he really made a good impression of the whole experience in your hotel!

Stunning hotel in perfect location with lots of old Stockholm charm.

Nicely located Service slow in dining : bar area

We were upgraded to a suite which was beautiful. We had a gorgeous view. Staff were super friendly and accommodating. However, the drapes needed to be cleaned.

Great staff!

This is the best overall hotel in Stockholm. Location, great service, value, charm it has it all

The staff were so accommodating and helpful. Our room was so spacious and comfortable.

Beautiful property with lots to do nearby.

Excellent Hotel and a great location

Lovely hotel in great position. Easy to walk to attractions and shops and restaurants.

Beautiful hotel with great staff in a fantastic location.

Great location, rooms and staff. No air conditioning (was pretty hot in stockholm when we were here) and only one elevator. Would stay again!

Location is super convenient to Nybroplan area and ferries. Vasa museum and Svanse area are within a 15 minute walk. Harbor views are beautiful. Elevator is tired and only holds 2 people when they have bags so be comfortable with stairs as busy times and someone forgetting to close the safety gate at another floor can add challenge.

If you like James Bond movies from the 70s, you will love the hotel because the rooms are spacious but with a certain traditional touch. It is very clean and the staff is very friendly and attentive. The best thing about the hotel is that it is right in the center, so you can walk to the main monuments and museums. The worst thing is that it is right in the center and although it doesn't matter during the week, the weekend comes and on the road that passes in front there are traffic jams until 2 in the morning and people don't even stop the engine (not all cars are electric) but they are also beeping regardless of the time.

Great room for relaxing in the room for much of the day. Views were great, and amazingly quiet when all windows were closed. We also entertained friends in room. Wine and cocktail glasses helped make entertaining easy.

Everything excellent.

Excellent choice for our trip to Stockholm. Lovely sea views and walkable distance to attractions/museums. Only disappointment was the tiny shower! Excellent friendly service. Would definitively book again.

The location was so classy and conveniently close to great shopping and restaurants

This is a beautiful property. The space was clean and quite. The decor is lovely and the food is devine!

Best hotel in Stockholm

Overall it’s a great hotel but it definitely should be updated if they want to continue calling it a 5 star. Our room had a great view and layout but the bathroom had some chipped paint and the shower was small and had no glass, letting my water splash the floor outside the shower a lot. Also, it only has one old elevator that is an original elevator, so it looks cool but it’s small. The stairs are convenient but tiring if above the 4th floor. Staff was super nice and the location is perfect! Overall we enjoyed it but we hope they update soon.

Excellent location, wonderful staff, old world charm, very comfortable accommodations. Much attention to detail. Quiet respite in a busy location. Breakfast is amazing!

Staff were so welcoming and helpful. The restaurant food was excellent and service impeccable.

The hotel feel a little dated but that gives it part of its charm! The rooms are nice but feel old and in need of some refurbishment. The hottest hotel shower I have ever encounter. The breakfast is just ok and could offer more choices are the in room dinning. The hotel is surrounded by great restaurants and shopping. Will come again.

Very beautiful hotel, near of the Stockholm old town.

Beautiful hotel. Lovely single room with all the amenities you could possibly need. Great experience. I would love to stay there again.

It was an amazing experience!

The hotel is great, super good located, amazing view, the rooms are in good condition, clean and perfect side the only is the closet is very small. Love it!

Incredible location and attentive, professional staff. Thanks for making our stay great experience...