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Our room was clean and the stuff was super nice. We got back from the macy day parade and the front desk was so kind to the kids and gave them warm cookies. Check in and check out was easy and quick.

Nice and comfortable hotel for privacy and relaxation!

Very convenient to travel to New York City.

Great experience!!!

I truly enjoyed my stay because the room was clean, spacious, and a few feet away from the elevator. What I loved most of all was the hotel being across the street from the train station.

Friendly staff, clean room, comfy bed, convenient location, good price. This hotel makes travel toband from the city so easy!!!!

Customer service is not on priority. The main entrance door will not open. I waved at the guard who was on his phone so he can unlock the door. He didn't I then pressed the buzzer and only then i got his attention. I called him out about not paying attention to the ins and out of the property. Check in was slower than a turtle. The guy was about to end his shift and the new desk agent was punching in. Transition was a lot of talk and didn't care much that there were 3 of us waiting to get checked in. Check out was the worst. She would not even look up to acknowledge that I am checking out. I had to ask if it is ok for me to ask for my folio to be sent to my email. She snapped at me saying there is nothing to send out because my reservations was prepaid. I told her I had room charges that was why I wanted the folio. And she realized and poutingly said ok. Unbelievable!