This is a really nice hotel, it is set in a park-like area and you have got great views over the city. It was my first visit to the area and the hotel was really easy to find. The staff were extremely helpful and nice (esp the Night Manager) - it made for a great stay. I'd happily return to Bielefeld and the Mercure.

In the mountain, so that the hotel is quite

Hard to say because of the cov 19 restrictions. It would of been better if the normal service was available

Hard to say because of the cov 19 restrictions. It would of been better if the normal service was available

We. Had to wait in lobby for 1 45mims. Check in was at 3 but we didn’t get into our room until five thirty

The heating didn’t work in our originally assigned room so we had to pack our luggage again and bring it back to the front desk to get another room allocation. This was inconvenient. The breakfast was fairly expensive at 17 Euro per person and was not exciting. The hot food was very average and a bit dry. No smoked fish available. Hotel location was good with a nice view over Bielefeld city centre.

The heating didn’t work in our originally assigned room so we had to pack our luggage again and bring it back to the front desk to get another room allocation. This was inconvenient.The breakfast was fairly expensive at 17 Euro per person and was not exciting. The hot food was very average and a bit dry. No smoked fish available.Hotel location was good with a nice view over Bielefeld city centre.

We enjoyed the area and the hotel, but the air conditioning wasn't working and it was very hot in the room.

We enjoyed the area and the hotel, but the air conditioning wasnt working and it was very hot in the room.

Very good apart from staff had poor service

Very good apart from staff had poor service

The location is perfect if you have a car - because public transport is not great in the area and there is not much happening around. The alternative is a taxi - which is not super expensive. However, a short downhill walk (about 15 mins) takes you to the centre of the city - but you have to climb back up the entire way (good stuff to stay fit on vacation). The room is fine but not many closets with clothes hangers. The staff are very friendly and nice - and that was one of the best things about this hotel. Breakfast was fine - but the same everyday. So, if you stay long enough - you are likely to stop enjoying it. Since the location is on a hill - the views are great (but you get such - or better - views from other locations of interest in the city, such as, the castle). My main complaint was - our room was near the parking lot and we could hear the noise on Friday/Saturday nights - which was quite annoying.

The location is perfect if you have a car - because public transport is not great in the area and there is not much happening around. The alternative is a taxi - which is not super expensive. However, a short downhill walk (about 15 mins) takes you to the centre of the city - but you have to climb back up the entire way (good stuff to stay fit on vacation). The room is fine but not many closets with clothes hangers. The staff are very friendly and nice - and that was one of the best things about this hotel. Breakfast was fine - but the same everyday. So, if you stay long enough - you are likely to stop enjoying it. Since the location is on a hill - the views are great (but you get such - or better - views from other locations of interest in the city, such as, the castle). My main complaint was - our room was near the parking lot and we could hear the noise on Friday/Saturday nights - which was quite annoying.

Great location, quiet. Rooms need full renovation.

This Hotel does not live up the 4 Star rating. It is fairly basic, like: only a small Bar, which closed at midnight, no Gym/Fitness/Wellness, etc. Also, it is not directly in the City center and to get there (it is on top of a hill) takes a few extra minutes. There is a steep way to walk/cycle towards the city center. Overall, I was happy with my room and the Service. Would I recommend? Sure, but make sure you are not after anything mentioned above ;)

The place is clean and what I like about is quiet up at the hill top over looking the city. Walking into the city is just 10mins.

The place is clean and what I like about is quiet up at the hill top over looking the city. Walking into the city is just 10mins.

Comfortable, free parking, large rooms

Hotel is set within a large park so it’s great for walking the dog. Food was good, both dinner in the bar and breakfast selection. The reception staff were happy to help with any requests.

thanks for good service i’ll recommend to my friends to my friends to visit this hotel thnaks

thanks for good service i’ll recommend to my friends to my friends to visit this hotel thnaks

Great location beautiful view. Great breakfast, spacious and clean room. Quiet and comfortable

Great location beautiful view. Great breakfast, spacious and clean room. Quiet and comfortable

Awesome Location. Great Ambience. Super Reception staff. Highly Recommended. The best in Bielefeld- without doubt.

Very clean, practical and functional hotel with a lovely view over Bielefeld

Hotel is located on top of a hill in a park like setting. Although the trees block the city view for the most part, the surrounding area is very nice, with nature walkways all around. Very nice out door patio. No coffee or tea in the room but one could get a morning coffee in the lobby. Tea had to be purchased from the restaurant. Plenty of room for parking. Upon checkout, I was surprised to learn the hotel charged for local telephone calls. Breakfast was over priced. The room was very clean but rather small. The bed was comfortable. In room wifi was expensive. The lobby did not provide free wifi however the hotel did provided a computer and printer for quests to use. From the downtown train station the cab ride cost 8 euros. Other than nature, no other services nearby. Perhaps not a good place to stay if you do not have access to a vehicle. A nice place to stay but over priced services.

Hotel is located on top of a hill in a park like setting. Although the trees block the city view for the most part, the surrounding area is very nice, with nature walkways all around. Very nice out door patio. No coffee or tea in the room but one could get a morning coffee in the lobby. Tea had to be purchased from the restaurant.Plenty of room for parking. Upon checkout, I was surprised to learn the hotel charged for local telephone calls. Breakfast was over priced. The room was very clean but rather small. The bed was comfortable. In room wifi was expensive. The lobby did not provide free wifi however the hotel did provided a computer and printer for quests to use.From the downtown train station the cab ride cost 8 euros. Other than nature, no other services nearby. Perhaps not a good place to stay if you do not have access to a vehicle. A nice place to stay but over priced services.

Expensive WIFI which only allows yo touse one laptop or tablet

I think that the hotel was in a very nice location. The staff was very helpful. All the basic needs were met. Room was clean and available. I am american and was really excited that the bartender gave me a glass of ice.

This hotel commands a premium price and delivers an average product. In all of our stays around Germany we had free Wi-Fi access. Here it was charged for at a very high rate. Bar service was average too. Overall, one gets not very good value for money and would be better served at a Garni

One night stay for business purpose, The hotel was ok, but only just... Came from an HolidayIn Express the day before which was at least the same quality for half the price (-ish), and with much better service. At Park Inn, usage of WiFi was charged at 17€ for one day, which I find completely unacceptable, considering what you have already paid for the room. When I arrived 21:45 the kitchen had closed early because of no activity and there were no convenience stores around the hotel and no vending machines to bring me through to next day.... So the room was nice, bathroom seemed tiered and maybe therefore didn't seem all clean. IMO nothing in the whole picture that could justify the price.

Clean. Excellent staff. However room facilities were past their best. Shower and bathroom particularly had cheap dilapidated fixings. The hotels policy in charging for Wi-Fi at such a high rate would discourage a repeat visit