If I could give more than 5 stars I would. The value was incredible with many little extras included! The breakfast was outstanding and the staff was incredibly helpful.

Great location, but make sure when booking that you make a reservation for a room with a balcony. Otherwise, you’ll be looking out to a narrow side alley - definitely not very appealing.

This hotel is in a fantastic location and the flowers everywhere are beautiful. We had a lovely terrace outside our room covered in plants. The food at the restaurant and the service are both excellent. Two issues: the building is super old and it shows (dirt in the corners of, well, everything) and the outside of the place could use a refresh. Our main issue was our room - it was really big and was not originally built with a washroom in it - so they had added this super modern, glass space which would be ok but it had stripes of privacy frosting on the glass like the kind I have on our boardroom at work - you can still see basically everything. Fine if you know your travel companion really well, but still a bit awkward.

Central location, paid parking off-site (a few minutes walk), walking street right outside the hotel, simple breakfast, clean room, staff does not speak English very well (common in the country)

Lovely staff, comfortable room, would go back in a minute.

Friendly reception, great location, large balcony, older rooms needing some refurbishment

If arriving by car, check Google maps for the lane behind the hotel where you drop off your luggage and reception then provides a map for parking. From check in to check out, service was exemplary. Not sure how check in would be with a car however reception made sure it was easy. Check out was just as easy retrieving the car, and then loading it at the back door. The room we booked was a classic double with balcony. It was spacious, the bed was comfortable, the A/C worked well and the wi fi signal was strong. Slept well, hotel is quiet and the room was quiet. Breakfast was a very nice buffet with plenty of variety. Fresh fruit cocktail, fresh pineapple, melon and 'freshly' squeezed orange juice!! Pastries were delicious - chocolate pain - fantastic. Scrambled eggs, hard boiled eggs, meats, cheeses, cereal, etc. All fantastic. What a well managed hotel, and a great team of employees! Nice job Aurora Hotel.

Nice hotel in nice location - staff was rude and inconsiderate at the reception

This is a wonderful hotel. All staff were super friendly from the moment we arrived. Our room had river and mountain views. The room was very clean and the restaurant was superb. It’s a perfect location with easy arrival and quick walking access into the pedestrian area. Would definitely stay there again, wow!

Wonderful staff, very nice room. Great breakfast. We will be going again.

We had an updated room in the old part of the hotel although we booked classic room which I think we may have preferred. There was no separate bathroom, the toilet and shower were in glass partitioned boxes either side of the room but nice in that all rooms are different, if you like Premier inn this hotel is not for you Breakfast lovely and we had afternoon coffee and cake outside under a fleece looking at the Xmas lights, location brilliant and can walk to the train station

We had an updated room in the old part of the hotel although we booked classic room which I think we may have preferred. There was no separate bathroom, the toilet and shower were in glass partitioned boxes either side of the room but nice in that all rooms are different, if you like Premier inn this hotel is not for you Breakfast lovely and we had afternoon coffee and cake outside under a fleece looking at the Xmas lights, location brilliant and can walk to the train station

The hotel is perfectly located nearby city centre, for this period is great because the famous Christmas market is just outside the facility. Even being so close to the "movida", the room is quiet. Staff very friendly and helpful, agreement with a nearby parking at a fair rate

The hotel is very quaint. An old building with lots of charm. First hotel where I received a real metal key for my room. The room had a balcony that overlooked a river. Very scenic. Very close to the therme spa which was spectacular. Close to city Center. Only negative was the service at the restaurant fina. The service was very slow and we returned a meal that was not good or what we thought we ordered and they refused to remove the returned meal from the bill. Stay away from their restaurant

The hotel is very quaint. An old building with lots of charm. First hotel where I received a real metal key for my room. The room had a balcony that overlooked a river. Very scenic. Very close to the therme spa which was spectacular. Close to city Center. Only negative was the service at the restaurant fina. The service was very slow and we returned a meal that was not good or what we thought we ordered and they refused to remove the returned meal from the bill. Stay away from their restaurant

Absolutely lovely!

Good location. Clean & good service. Breakfast served nice variety of foods & beverages. Only problem was positioning our car to unload luggage as hotel located on a walking street, also our room overlooked a wall?!

We enjoyed our stay at Aurora. The staff at reception were particularly helpful and its position was as central as hoped with the thermal baths just opposite and our entry there organised by hotel who also supplied robe and towel.

We couldn't find the entry to the hotel from our car,,which turned out to be in the back along an alleyway . The parking garage was across the river near the Thermal spa underground. the hotel had a good location for walking in the city.

We couldnt find the entry to the hotel from our car,,which turned out to be in the back along an alleyway . The parking garage was across the river near the Thermal spa underground. the hotel had a good location for walking in the city.

View was amazing but the room was. Dry small with the double bed up against the wall. The door to the entrance lobby couldn't close because the bedside table prevented it from closing. They needed to rearrange the room and have less furniture. Parking was a drive away from the hotel. Staff were lovely but it's just not a 4 star hotel.

View was amazing but the room was. Dry small with the double bed up against the wall. The door to the entrance lobby couldnt close because the bedside table prevented it from closing. They needed to rearrange the room and have less furniture. Parking was a drive away from the hotel. Staff were lovely but its just not a 4 star hotel.

This is a family-owned hotel. My parents started visiting over 30 years ago and I have been family and friends. It is a wonderful place in a great resort town.

Great hotel, helpful staff, nice breakfast, very pleasant area around.

I already recommended this place to my friends that are visiting this town

I already recommended this place to my friends that are visiting this town

This hotel was very clean. The rooms air conditioning worked great which was important since it was 90+degrees outside. The location was perfect for getting around gorgeous Merona!

This hotel was very clean. The room's air conditioning worked great which was important since it was 90+degrees outside. The location was perfect for getting around gorgeous Merona!

Hotel was very nice. Free wi fi in the room, the room was clean and the location was fantastic. It's a bit expensive, but hotel in merano seem all a little overpriced.